SAP and Intelligroup Beat the Competition to Secure OCS Win

May 23, 2005 by SAP News 0

Leading New Zealand Property and Health Support Services Company Selects mySAP All-in-One

Auckland, New ZealandSAP New Zealand today announced that OCS (One Complete Solution) has selected mySAP All-in-One to support its nationwide property and health support services business, which includes hygiene, cleaning and security. OCS evaluated technology from Oracle and Microsoft Axapta before selecting mySAP All-in-One. OCS selected mySAP All-in-One on the basis of its functional fit with its industry requirements and the future proofed nature of the software.

OCS, previously known as QSE (Quality Services Enterprises, until March 2005), employs over 3,000 people from Kerikeri to Invercargil with two key sites at Auckland hospital and Auckland airport that won the premier cleaning industry award in 2004. The company operates two major brands; OCS, which provides cleaning, health and airport services, and Cannon Hygiene, for washroom and hygiene services.

mySAP All-in-One will provide OCS with an integrated business management system spanning its network of 26 branch offices. The project is designed to improve OCS’s ability to monitor operational performance and manage customer relationships with over 2,000 workplaces throughout New Zealand. Intelligroup will implement the SAP solution, which replaces legacy finance applications from CBA.

“Until now, OCS has relied on centralised and disconnected systems for ongoing business management,” said Mike Regan, CFO, OCS. “The objective of this project was to enable us to improve the service that we deliver to clients while providing management insights into the best ways to use OCS resources and ensure our profitability. This will largely be achieved by making information about customer relationships and operational performance available to any manager within our network of 26 branches.”

“The ability to submit accurate and timely financial reports was another key business driver for this project,” continued Regan. “OCS is an important component of a multi-national company, which is headquartered in UK. We had to ensure that we were able to meet governance requirements for financial reporting and accountability, which was another reason for selecting SAP.”

For the first time, OCS branch managers will be able to access up-to-date information about the company’s financial performance, using mySAP All-in-One. Sales managers will be able to access point of sale information about OCS’s range of hygiene and cleaning products. The new system will allow managers to review and track thousands of contractual agreements with customers.

“Intelligroup is committed to the enablement of real-time computing through the introduction of integrated industry specific business applications,” said Jim Brodie, general manager, Intelligroup. “We are experiencing high levels of demand from mid-market organisations in the services sector that want to overhaul their existing IT infrastructure and replace it with an industry specific solution that provides lasting value and a platform for future business innovation.”

“Access to company data and information in real-time provides organisations with the information they need to improve the way they do business,” said Alex Morcom, SMB Manager, SAP New Zealand. “Small and medium sized businesses are increasingly turning to SAP to provide them with an integrated platform for financial and customer management, which increases accountability and empowers business decision makers.”

Intelligroup is an SAP award winner and a valued partner. The company won the award for the Fastest mySAP All-in-One Implementation at the recent SAP New Zealand Partner-Customer Awards of Excellence. On January 31st 2004, SAP recognised Intelligroup as its 2004 SAP New Zealand Service Partner of the Year.