Contributor Overview

Jonathan Becher

Connect with Jonathan Becher: @jbecher

Why No One is Showing Up for Your Digital Transformation

Feature Article — Because everyone seems to be talking about digital, I previously outlined the three elements required for a true digital transformation: a new customer experience, a new...

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November 12, 2015 by Jonathan Becher 0

Is Complex Better Than Complicated?

Feature Article — Unless you have a software background, you’ve probably never heard of longtime Python coder Tim Peters.

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July 3, 2014 by Jonathan Becher 0

Five Steps to Walking the Customer Experience Talk

Feature Article — Companies want to deliver an incredible customer experience.They also want to turn a profit, increase market share, and engage their employees.

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May 8, 2014 by Jonathan Becher 0

Behind the Scenes at SAPPHIRE NOW

Feature Article — 25 years ago, the first SAPPHIRE was held in a Philadelphia hotel conference center with 180 people.

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May 14, 2013 by Jonathan Becher 0

The Health Halo Effect: Counteracting Candy with Diet Soda

Feature Article — On weekends I enjoy long hikes in the hills around my house. It relaxes me after the work week and my mind wanders to new...

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November 12, 2012 by Jonathan Becher 0

They Might Be (Bearded) Giants

Feature Article — Watching game four of the baseball World Series, I’m struck by the absence of playoff beards. For the uninitiated, playoff beards refer to the tradition of...

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October 29, 2012 by Jonathan Becher 0

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