Contributor Overview

Susan Galer

SAP’s Next-Generation Support Delights Customers With Fast Answers

Feature Article — Imagine if enterprise application support in the workplace was as easy as online shopping – personalized service available at your convenience, including Google Search, across...

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May 8, 2017 by Susan Galer 66

Exclusive Interview: SAP Ariba Delivers Trusted Security in a Networked World

Feature Article — Lakshmi Hanspal, chief security officer at SAP Ariba, has been working in the high technology industry managing security management for more than 20 years. The...

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May 4, 2017 by Susan Galer 41

The Only Way to Beat Unconscious Biases in the Workplace

Feature Article — It’s been almost one year since I first wrote about a unique Customer Advisory Group that’s addressing gender equity in the workplace, and world events...

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May 3, 2017 by Susan Galer 82

Brookshire Saves $200K Using SAP SuccessFactors Learning

Feature Article — Highly trained people are behind the stellar customer service that Brookshire Grocery Company (BGC) relies on to remain relevant in the fiercely competitive grocery market....

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May 2, 2017 by Susan Galer 62

Artificial Intelligence Moves into Every Workplace: How HR Needs to Respond

Feature Article — Chat bots, robots, virtual assistants, and other devices powered by business algorithms are rapidly joining the ranks of workers in every industry and profession. But...

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April 26, 2017 by Susan Galer 207

Spotlight on Women Leaders at SAP: Christine Regitz

Feature Article — Christine Regitz, vice president of User Experience at SAP, traces the origins of her career at the epicenter of the world’s most innovative technologies to...

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April 19, 2017 by Susan Galer 57

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