SAP Radio Guest Speaker Overview

Bob Cummings Head of industry business unit, SAP

Bob Cummings, Head of SAP’s Industry Business Unit for Insurance, is responsible for SAP’s offering to insurance companies. He is a 20-year veteran in the SAP business, both with SAP Partners and, since 1994, in international roles at SAP. Bob was one of the original founders of the SAP Industry Business Unit for Insurance, which led to building-out an end-to-end insurance suite.

In addition to SAP consulting, presales, development, and product management leadership roles, he served as an assistant to the SAP Executive Board driving strategic initiatives and campaigns. Previous roles include Vice President, Suite Integration Group; Vice President, Solution Management – Suite Optimization; Vice President, Global ERP Initiative – Board Office; Senior Director, EMEA Regional Industry Group; and Senior Implementation Consultant and Project Manager for large SAP implementations with multinational customers.

The Digital Insurer: Opportunities with Customer Centricity Trends

Today’s buzz: Insurance industry. Do you gnash your teeth every time you deal with insurers? Do they even know the meaning of ‘customer experience’? The…

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SAP Radio Host

Bonnie D. Graham

A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.

Connect with Bonnie D. Graham: @bizbreakradio

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