Gerry Brown Senior Analyst, Customer Engagement Practice, Ovum
Gerry Brown is Senior Analyst in the Customer Engagement practice at leading tech analyst group, Ovum. He is a highly experienced digital marketing technology industry analyst and strategy consultant. Gerry helps business leaders to digitally transform their business and marketing operations.
His knowledge and skills include digital marketing strategy, digital transformation, customer experience and journeys, digital channels, marketing planning, content and data management, performance marketing, cross-channel customer communications, analytics and personalisation, online advertising, social and mobile marketing, and marketing resource management.
Previously Gerry was an analyst for Bloor Research and a lecturer for the UK’s Chartered Institute of Marketing (CIM) on their MA-level qualification in strategic marketing.
Previously Gerry was Marketing Director at Hyperion and Microstrategy and co-founded three research and consulting agencies serving and advising hi-tech companies.
Gerry has a Business Studies degree from Sheffield Hallam University, and a post-graduate diploma in Marketing from the University of West London.
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A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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