Joe Fuster Global Head of Customer Engagement, SAP
Joe Fuster is the Global Head of SAP’s Customer Engagement team. Our Customer Engagement team combines industry expertise with deep marketing, sales and service tenure to drive customer transformation initiatives. Joe leads a team of global customer executives, each with their own teams that serve as customer sponsors for our strategic accounts. Joe’s unique point of view and problem solving capabilities are rooted in over twenty five years of industry experience. Joe’s work with SAP customers spans multiple industries, with a particular emphasis on Consumer Packaged Goods, Discrete and Process Manufacturing, Healthcare and Life Sciences, Financial Services and Insurance. Joe has held previous senior leadership positions at Salesforce.com and regional leadership roles PeopleSoft, Siebel Systems and Chordiant Software.
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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