Rachel Disselkamp President and former Chief Learning Officer, Association of Workforce Asset Management (AWAM)
Rachel Disselkamp is the President and former Chief Learning Officer of the Association of Workforce Asset Management (AWAM) where she helps workforce management professionals achieve a recognizable standard of competency in the field of workforce management.
To earn the Certification in Workforce Asset Management (CWAM) designation, candidates enroll in a 14-module online learning course and complete a 3-part certification curriculum. In creating this new certification program, Rachel brings the collective expertise of a board of time and labor management experts to bear on the very detailed and technical intricacies of certifying experts in the developing and deploying of workforce management systems.
The Workforce Asset Management Professional (WAM-Pro) Program not only teaches candidates how to use workforce management (WFM) technology for compliance or cost savings, it also enables them to use the technology as a strategic planning tool. Workforce management systems affect peoples’ schedules and compensation, but they also monitor and influence the location, length, and cost of their work through data analysis and even prediction. These systems produce huge volumes of data, which go largely untapped. In a dynamic workplace, it is essential to have all of our resources working for us, not against us. Poor use of technology doesn’t just make headlines, it ultimately reduces the return on investment for the system. WAM-Pros use technology strategically, not as simplistic “plug and play” products, but as carefully crafted tools aimed to benefit both employer and employees.
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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