Richard Smullen CEO and Founder, Pypestream
Richard Smullen is the CEO and founder of Pypestream, a secure mobile messaging platform that uses real-time chat to transform the way brands and businesses connect with customers. Through ‘Pypes’ listed in a searchable catalogue, businesses are provided with a direct connection to their customers for increased engagement, automated customer service, and in-message payment processing. The ultimate customer engagement tool, further loyalty is derived by using proprietary AI and chatbot technology to allow conversations at scale.
A serial entrepreneur, Richard previously co-founded Genesis Media LLC, a real-time video advertising platform, and is a board member of SouthWinston LLC, a New York-based, global private equity and VC fund.
The buzz: “AI is not a synthetic brain floating in a case of blue liquid somewhere. It is an algorithm…” (Jeff Goodell, “Inside the Artificial…
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
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