Susan Etlinger Industry analyst, Altimeter Group
Susan Etlinger is an industry analyst at Altimeter Group, where she works with global companies to develop both social data and intelligence strategies that support their business objectives.
Susan has a diverse background in marketing and strategic planning within both corporations and agencies. A frequent speaker on social media and analytics, she has been extensively quoted in outlets including Fast Company, BBC, New York Times and The Wall Street Journal.
Read her “Thought Experiments” blog at susanetlinger.com.
The buzz: CRM. Has your company’s CRM evolved to keep up with today’s digitally-empowered, brand-controlling customers – or is it stuck in vanilla call-center mode?…
A talk radio and cable TV broadcast journalist since 1995, media producer / host Bonnie D. Graham created and launched SAP Coffee Break with Game-Changers Radio in Fall 2011. Since then, she has developed 20 additional themed Game-Changers radio series for SAP. On each episode, Bonnie moderates a panel of thought leaders, practitioners, journalists and / or educators from across the business spectrum and the globe, to share timely technology and strategy insights for businesses of all sizes, industries, geographies, and maturities. Bonnie is on the SAP Editorial Experience / News Services team. Follow her programs on Twitter #SAPRadio.
Gain exclusive insights from some of today’s most respected business thought leaders.See all guest speakers and bios