Preconfigured Business Knowledge

Feature Article | March 27, 2009 by Susann Leder

The concept behind SAP Best Practices can be summed up in a single phrase: “Avoid reinventing the wheel.” The packages involved are an integral part of the products SAP offers to small businesses and midsize companies, delivering preconfigured business scenarios for SAP Business All-in-One solutions. They enable these SAP customers to plan and implement SAP applications in a fast, cost-effective way.

SAP Best Practices incorporate countless years of experience from both numerous SAP partners and over 40,000 SAP implementations at companies of varying size. Today, more than 75 packages are available for specific or multiple industries, with further development constantly ongoing.

Both tailored and comprehensive solutions

SAP Best Practices are capable of configuring a variety of industry-specific, cross-industry, or more general business scenarios. A “best-practice scenario” refers to both the process and the configurations and content required to implement the scenario in an SAP system.

For example, tailored best practices are available for warranty processing with spare parts in the automotive industry and prototype development in the high-tech industry. Customers can also combine these with cross-industry scenarios for customer relationship management (CRM), for instance, to optimize media campaigns and order trends.

The right package, whatever the need:

  • SAP Best Practices baseline packages: These packages offer generic business scenarios for SAP Business All-in-One in multiple industries, including manufacturing, services, trade, and accounting. The scenarios cover certain key functions in their respective core areas (order processing, procurement, reports).
  • SAP Best Practices industry packages: Offerings such as SAP Best Practices for High Tech address the specific requirements of certain industries.
  • SAP Best Practices cross-industry packages: These include additional predefined business scenarios for CRM and business intelligence.

SAP Best Practices contain detailed documentation for SAP implementations, as well as a preconfigured system that maps generic and market-specific business processes.

SAP Best Practices provide:

  • A clear, step-by-step implementation methodology
  • Detailed process documentation
  • Preconfigured processes that help small businesses and midsize companies initialize their specific core procedures with minimal installation effort
  • Documented configurations that cover business processes, training materials, user roles, data conversion tools, and test catalogs

Customers can utilize these preconfigured processes and guidelines in an existing system landscape or specific SAP applications such as SAP ERP, SAP NetWeaver Business Warehouse, or SAP Customer Relationship Management (SAP CRM). The packages also enable them to implement modules in these applications and incorporate industry- and subindustry-specific requirements as needed. In addition, SAP Best Practices support the integration of new functions into SAP products and solutions already at hand – facilitating the addition of SAP CRM into an SAP ERP system, for example.

Based on SAP Best Practices, SAP customers can develop their own tailored SAP Business All-in-One solutions to better address target groups in certain industries or markets. They also have the option of using SAP Best Practices to enhance existing midmarket solutions with their own configurations and documentation.

Modular configuration possible

SAP develops and delivers its best practices in a building-block format, making smooth, fast, and flexible implementations possible thanks to the structure of each SAP Best Practices package. The small, adaptable components involved each map a specific scenario. They are also reusable and include the preconfiguration, tools, and documentation needed to install them within a system.

Also sporting a modular dimension is the Solution Configurator, part of the company’s fast-start program for SAP Business All-in-One. Using this online tool, companies from any industry can assemble their ideal SAP Business All-in-One solution, while SAP partners can optimize their preconfigured solutions during system implementation.

In the modular system, companies can select the business processes they need with just a few clicks. After selecting all of the required scenarios, they receive a cost estimate for the corresponding hardware, software, and services; saving the configuration then provides them with a detailed functional description.

SAP plans to grant its partners access to its solution configurator in the future, who will then be able to integrate the tool into their Web sites for presenting their own industry-specific solutions and SAP products. The SAP partners cormeta, Seidor, and itelligence have already introduced pilot versions of their own configuration tools.

Tags: ,

Leave a Reply