SAP IT Infrastructure Management Software Extends SAP Solution Manager to Enable 360-Degree View of IT Landscapes

August 29, 2012 by SAP News

WALLDORF — SAP today announced the general availability of SAP IT Infrastructure Management software for end-to-end management, monitoring and coordination of IT infrastructures. The software integrates with the SAP Solution Manager 7.1 application management solution, which now offers customers running on SAP Enterprise Support services a consistent platform for the management of their entire IT landscape. Customers can now manage their whole IT — from enterprise applications and business processes to complex and heterogeneous infrastructures and network landscapes — with SAP Solution Manager.

High-performance IT enables companies to achieve business goals by helping to both uncover potential for optimization and cost reductions and to minimize risks and down time. To reap these benefits, companies need to systematically improve their IT infrastructures by continually capturing, documenting and analyzing corresponding data such as inventory, performance and availability data.

With SAP IT Infrastructure Management, SAP extends SAP Solution Manager with an independent infrastructure component. Customers can benefit from increased transparency into and deeper integration with core IT processes such as incident, problem and change management, as well as technical monitoring and alerting. Operations costs can also be reduced. SAP IT Infrastructure Management automatically identifies vendor-agnostic network components such as routers and servers, as well as uninterruptible power supply (UPS) and storage systems. This allows for comprehensive network management — even in heterogeneous networks. SAP IT Infrastructure Management enhances SAP Solution Manager to make it a complete solution for effective management of heterogeneous IT landscapes among SAP Enterprise Support customers.

SAP IT Infrastructure Management is built on the infrastructure management components of theGuard! product family from Realtech AG, an SAP global technology partner.

“In combination with SAP Solution Manager and SAP Enterprise Support, SAP IT Infrastructure Management allows for end-to-end monitoring of any type of IT components – from PCs, servers and printers to network and storage components,” said Uwe Hommel, executive vice president, SAP Active Global Support. “Midsize customers using SAP Enterprise Support can particularly benefit from a proven and scalable solution that supports a wide range of devices and systems allowing a 360-degree view of IT. We provide our customers with a single source of truth for their whole IT.”

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Media Contact:
Martin Gwisdalla, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET

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