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SAP Labs: The Cloud Enabler

April 19, 2017 by Paul Baur

Enterprises and consumers expect 24/7 cloud computing, without interruption. Talent at SAP in Hungary is delivering the necessary infrastructure and tools.

Just a glimpse at Hungary on the map reveals one of the reasons behind SAP’s decision to continually build software development expertise in Budapest. Located in burgeoning Eastern Europe with ready access to top talent from Budapest’s technical universities, and in the same time zone as SAP headquarters in Germany, SAP Labs Hungary is making a strong contribution to the success of SAP products and has become an integral part of SAP’s transformation to a cloud company.

Take cloud operations, for example. SAP Labs Hungary has grown into one of SAP’s key regional bases for cloud service, delivery and operations, providing mission-critical services to global customers running numerous cloud solutions, including SAP S/4HANA, SAP HANA Enterprise Cloud, and SAP Success Factors solutions.

SAP Labs Hungary will soon integrate cloud operations teams for SAP Hybris, adding a 24/7 cloud operations center for SAP’s cloud for customer and commerce products. The cloud control centers in Hungary are also in charge of the handover between the Asia Pacific region and the Americas to ensure 24/7 monitoring and response. And they serve thousands of SAP customers operating in the European Union that are subject to European Data Protection laws.

The Apple partnership has also been a positive impulse for SAP Labs Hungary, particularly for the mobile development teams who are at the forefront of conquering of the enterprise mobile market.  The Mobile Platform team at SAP Labs Hungary is responsible for developing the software development kit (SDK) that empowers millions of developers with tools to build native iOS apps based  on SAP Cloud Platform. The SDK was announced in March at this year’s Mobile World Congress, providing developers, designers, and businesses with the tools and scalability to quickly and efficiently build powerful enterprise-grade apps for iPhone and iPad.

To top it all off, the engineering teams behind SAP’s fastest growing cloud product, SAP Integrated Business Planning, are also being led from SAP Labs Hungary. Although numerous SAP Labs locations worldwide support the development of SAP Integrated Business Planning, SAP Labs Hungary has made unique improvements to its engineering processes by, for example, co-locating all relevant engineering functions – including development, maintenance, operations and support. This one-team collaboration has one target in mind: customer satisfaction.

With all this cloud growth at the seventh largest development center in the SAP Labs Network, it’s no wonder that SAP Labs Hungary is currently expanding its office space, having recently opened a new cloud service center for SAP Successfactors, and is set by the end of 2017 to add 7,000 square meters of new office space.

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