SAP and CA Announce the Availability of SAP® Extended Diagnostics Application by CA Wily

November 12, 2008 by SAP News 0

SAP to Resell CA Wily Introscope® Software Globally to Help Customers’ Mission-Critical Web Applications and Web Services Meet Business and Performance Goals

BANGALORE, India and ISLANDIA, N.YFurther demonstrating continued evidence that the SAP ecosystem strategy delivers additional choices, value and flexibility for customers, SAP AG (NYSE: SAP) and CA, Inc. (NASDAQ: CA) today announced a global reseller agreement that will enable SAP to resell the CA Wily Introscope® solution as SAP® Extended Diagnostics by CA Wily, a comprehensive application performance management solution that helps to ensure mission-critical Web applications and Web services meet customers’ business and performance goals. The announcement was made at SAP® TechEd 2008 Bangalore, being held Nov. 12–14, in Bangalore, India.

“CA Wily Introscope is an essential Java monitoring tool that provides detailed information about the health and availability of SAP applications and multiple systems at a glance,” said Chuck Neal, senior SAP basis analyst, Dow Corning Corporation. “It’s easy to install, simple to use and provides critical information for quick and accurate problem determination.”

SAP Extended Diagnostics, based on CA Wily Introscope, helps customers to identify and pinpoint bottlenecks proactively, eliminate unplanned outages, manage service levels, optimize resources and lower the costs associated with maintaining Web applications. It complements and enhances the capabilities of the SAP NetWeaver® technology platform by monitoring complex Java and .NET Web applications, application servers, portals, enterprise service buses, process servers and other service-oriented architecture (SOA) infrastructure components—all day, every day. This helps IT to ensure that mission-critical Web applications and Web services meet business and performance goals.

Today’s large and complex Web application and SOA environments are increasingly difficult to manage, which can make problem resolution extremely time consuming and costly. SAP Extended Diagnostics is optimized to help manage the complexity introduced by large Web application and SOA environments. When a production problem occurs, SAP Extended Diagnostics helps pinpoint the component in the infrastructure that is causing poor performance, enabling the organization to avoid problems that can result in additional development expense, loss of confidence in IT or the business unit, customer dissatisfaction and, ultimately, lost revenue.

The strong, multi-year partnership between CA and SAP is supported by more than 1,500 SAP customers who have downloaded CA Wily Introscope from the SAP® Service Marketplace. SAP Extended Diagnostics complements and bolsters the ability of SAP NetWeaver to manage mission-critical Web application performance in large, complex and highly distributed SOA and virtualized environments. SAP provides Wily Introscope for SAP products as part of SAP® Solution Manager. With SAP Extended Diagnostics, SAP customers can now extend the use of CA Wily Introscope also for custom code and non-SAP applications.

“Customers and prospects want confidence that they can manage the performance of mission-critical, Web-based applications and services deployed on the SAP NetWeaver platform,” said Chris Cook, corporate senior vice president and general manager, Application Performance Management business unit, CA. “With CA Wily Introscope, customers can feel confident that their enterprise Web applications and Web services are meeting business and service level objectives.”

SAP said the new solution is now available to customers worldwide.
“We are pleased to further expand our relationship with CA,” said S. Singh Mecker, senior vice president, Global Ecosystem and Partner Group, SAP. “SAP Extended Diagnostics by CA Wily will provide our customers with a robust platform for deploying Web-based and SOA applications. This new offering also underscores SAP’s continued commitment to customers through our ecosystem strategy, delivering integrated solutions to address their critical business needs.”

About CA
CA (NASDAQ: CA) is the world’s leading independent IT management software company. With CA’s Enterprise IT Management (EITM) vision and expertise, organizations can more effectively govern, manage and secure IT to optimize business performance and sustain competitive advantage. For more information, visit www.ca.com.

SAP® TechEd 2008 in Las Vegas, Berlin, Shanghai and Bangalore
More than 16,000 SAP customers, partners and technical experts are convening at SAP® TechEd 2008 to learn how to transform existing business processes and IT landscapes and take advantage of the power and flexibility of service-oriented architecture. Celebrating its 12th anniversary, SAP’s largest ecosystem education event of the year offers more than 1,000 hours of lecture-driven and hands-on sessions. SAP TechEd 2008 was held in Las Vegas on September 8–12, Berlin on October 14–16 and Shanghai on November 5–6, and is being held in Bangalore on November 12–14. For more information, please visit www.sapteched.com.

Note to editors:
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About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With approximately 76,000 customers (includes customers from the acquisition of Business Objects) in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” (For more information, visit www.sap.com)

(*) SAP defines business software as comprising enterprise resource planning and related applications.

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