New Research Finds Customer Experience at the Heart of Digital Transformation

Feature Article — From sea to shining sea, a very stark message is resonating when it comes to competing in today’s digital economy: The customer experience is king. It...

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August 16, 2017 by Tim Clark 127

SAP Alumni Network: Comfortable High Heels at Last!

Feature Article — For one former SAP employee, what might sound like a paradox is a new business model that she is bringing to life with an abundance of...

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March 17, 2017 by Andrea Schmieden 65

Reinventing the Fashion Business Model

Feature Article — If you’re a Project Runway enthusiast, you know that “in fashion, one day you’re in, and the next day, you’re out.” Host and model Heidi...

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November 4, 2016 by Angela Schuller 167

Deliver Customer Experience in One Language

Feature Article — Imagine this scenario: You go into a store to buy milk and the signs are in English, the currency is a Krone, the clerk speaks...

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October 28, 2016 by Jennifer Schulze 12

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