PUBLIC SECTOR CIOS CALL ON NEXT GOVERNMENT TO BE MORE AMBITIOUS ON ICT

April 14, 2010 by SAP News 0

71% of public sector IT Directors struggling to meet organisational goals under current strategy

LondonSAP AG (NYSE: SAP). The next government needs to be more ambitious on technology – that is the clear message from CIOs and IT Directors in the public sector according to an opinion poll conducted on behalf of SAP. The SAP poll of 100 public sector IT directors and CIOs assessed their views on key ICT priorities for the new Government. It revealed that 43% of those surveyed believe that the current government ICT strategy is not ambitious enough with at least 71% saying that they need the Government to be more ambitious in order to be able to meet their own organisational goals.

Key findings from the poll included:

  • More guidance needed on aligning business and organisational goals
    The number one priority for IT Directors and CIOs is to receive more strategic guidance from the next Government on how they can better align ICT goals with organisational needs. They are also looking for more input on how to use ICT to connect with increasingly tech savvy citizens.
  • Reducing complexity and simplifying ICT processes are ‘quick wins’ for public sector CIOs
    Half of respondents believe that the key focus areas in the short term need to be on the simplifying and sharing of ICT business processes and on reducing complexity between different networks and applications. A third cited the need to reduce energy and power costs as a quick win.
  • Public sector CIOs and IT Directors are under pressure to do more with less
    With ICT budgets tightening, 45% of respondents regard a lack of key human and technology resources as their biggest obstacle to achieving ICT progress. However, 38% of respondents are positive that it is possible to be more innovative with less budget, suggesting that by streamlining processes and embracing new collaboration and on demand technologies they can achieve the necessary changes.

“It’s good to see that public sector IT Directors are optimistic about achieving change,” said Simon Godfrey Director of Business Development and Government Relations, SAP UK&I. “However, many are finding themselves in a catch 22 situation; they are faced with an increasingly demanding and tech savvy public but at the same time have decreasing IT resources and investment. The challenge is working out how they can achieve more with less.”

A pragmatic approach to innovation
Despite uncertain times ahead respondents are taking a pragmatic approach in pushing on with ICT programmes with only 15% saying that projects were being put on hold due to the general election. Respondents were not averse to using emerging technologies, although only if they met the business needs. 19% of respondents saw cloud computing as an immediate priority and 17% of the overall respondents regarded crowd sourcing as important to their organisation at this time. A third of respondents agreed that open source solutions will make ICT progressively less expensive. There was however some scepticism surrounding the Government’s proposed app store with 44% of respondents strongly agreeing that a fully functioning apps store is a long way off.

Differences between central and local government
The poll also found a higher number of the central government respondents believe the next government has a longer way to go, and a bigger task ahead of them. 60% of central government CIOs and IT Directors said the government needs to be considerably more ambitious compared to 38% of local government participants. The poll also found that:

  • 30% more central government respondents than local government respondents said that ICT is now seen as the problem rather than part of the solution, and
  • 19% more central government respondents than local government respondents believed a key obstacle to ICT progress was the inability to plan due to the possible change in government

“The message to the incoming government is loud and clear: ICT needs to be closer aligned to organisational needs. There needs to be more guidance on how to do more with less and a faster move to simplified and shared services that reduce complexity and drive efficiencies for the public,” added Godfrey.

About the poll
The poll was conducted on behalf of SAP in April 2010 by Coleman Parkes Research in accordance with the MRS Code of Conduct. The study consisted of 100 targeted interviews with CIOs and IT Directors in the public sector. 80% of respondents were from local government and 20% were from central government.

About SAP
SAP is the world’s leading provider of business software(*), offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses. With more than 95,000 customers in over 120 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol “SAP.” For more information, visit www.sap.com.

(*) SAP defines business software as comprising enterprise resource planning, business intelligence, and related applications.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Copyright © 2010 SAP AG. All rights reserved.

SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit www.sap-tv.com. From this site, you can embed videos into your own Web pages, share video via e-mail links and subscribe to RSS feeds from SAP TV.

Follow SAP on Twitter at @sapnews, and SAP BusinessObjects at @businessobjects.

For more information, press only:
Molly McDonagh, SAP PR Manager, UKI, molly.mcdonagh@sap.com, +44 (0)7966 975 287
SAP UKI Press Office at Burson-Marsteller, sapuk@bm.com, +44 (0)20 7831 6262

Tags:

Leave a Reply