AC-Service and SAP on Winning Track with austriamicrosystems

The key project of AC-Service GmbH of Vienna with austriamicrosystems AG in Unterpremstätten near Graz, which was reported about in an ad hoc announcement dated 8 January 2004, began partial live operations on schedule effective 1 September 2004. The publicly listed semiconductor specialist austriamicrosystems, which held its IPO in mid-May 2004, has 800 employees and operates at 16 locations worldwide. The company chose AC-Service to be its prime contractor for delivering, implementing and operating a comprehensive mySAP Business Suite. Although AC-Service is working predominantly with SAP Austria, the project also involves its group companies AC Solutions and KWP Human Capital Consulting of Vienna.
The primary goal of this SAP implementation at austriamicrosystems – one of the world’s leading providers of analogue and mixed-signal semiconductors – was to enable the company to capitalise on the benefits of using a universally integrated ERP system in place of an inconsistent and heterogeneous IT application landscape that had a lot of media discontinuity. One of the big challenges faced in the project was modelling and depicting the logistics process of a chipmaker, including its cyclical yet very time consuming process flows, with the mySAP Business Suite. Chip production, involving the processing of ultra-fine silicon wafers, is austriamicrosystems’ most critical business function. Worldwide there are only a handful of highly specialised IT applications for production management and control in this line of business – one of which is Promis, which had to be integrated into the SAP business solution.
“We’re looking forward to the next steps and can hardly wait until the entire system is up and running,” commented austriamicrosystems’ CFO Michael Wachsler-Markowitsch following the successful productive start of the SAP applications for procurement, ordering, human resources and finance on 1 September 2004. Mr Wachsler-Markowitsch proudly noted that, “Not only has this showcase project been right on schedule, it is also right on budget”. The start of live operations for the entire system is set for 1 January 2005. Along with important ERP functions for finance and accounting, material management and personnel management, this solution will also be outfitted with modules for sales, supply chain management, e-procurement, as well as additional elements of SAP Human Resources. SAP Business Intelligence components from the SAP NetWeaver technology platform will be included for reporting and for analysing financial data.
With its remarkably high rate of availability (maximum one-hour restart time), this SAP environment set up for 104 full users and another 715 feedback users will be operated around the clock in AC-Service’s Outsourcing Service Center in Vienna. Included are four system landscapes, each of which is configured as two instances. All systems exist redundantly and are safeguarded by a backup service center even in case of catastrophe. The operating system is Windows. Oracle was chosen as the database system, except for APO Live Cache, which runs on the basis of MaxDB. Direct data lines ensure long-distance networking, while ISDN connections serve as a backup. Wolfgang Schuckert, the SAP Austria country manager, and Erich Losert, managing director of AC-Service in Vienna, see this successful project at austriamicrosystems and the strengthened partnership between SAP and AC-Service as “a sign of things to come in terms of additional joint projects”.

Source: AC Service GmbH