As an SAP System House, IMG will be taking on responsibility for license sales and marketing, servicing, and customer care in connection with SAP DBM. The software enables dealers, wholesalers and importers in the automotive sector to streamline and speed up their work processes in order to meet the challenges presented by increased price pressure, leaner profit margins, shorter service intervals, and an uncertain economic climate. The industry-specific functions provide dealerships of all sizes with support in all areas of management, including sales of new and used cars, vehicle service and spare parts management, financing, human resources, and controlling. For the development of its “all-in-one” solution based on SAP DBM, IMG has been drawing on experience gained in pilot projects for VW and DaimlerChrysler dealers.
The aim is to be able to offer a package which takes account of specific brand and industry features and functions, is optimally geared to the individual requirements of dealers, and contains tools for speedy and efficient implementation. The package will include communications channels and interfaces to the plant systems, for example. As an SAP DBM System House, IMG offers a broad range of services, in some cases with the support of partners. For instance, the consulting firm undertakes preliminary studies and business cases and also markets SAP DBM licenses. In addition, IMG optimizes clients’ organization and processes, implements the software, and supplies applications support and maintenance. Clients also have the option of outsourcing hardware and financing it through SAP Financing Projects.