SAP Partner News 42/2009

Functional test inhalation aerosol (photo: Boehringer Ingelheim)
Functional test - inhalation aerosol (photo: Boehringer Ingelheim)

SALT Solutions Enhances SAP Applications for the Supply Chain at Boehringer Ingelheim

IT service provider SALT Solutions is set to enhance the SAP supply chain applications for a new product line at pharmaceuticals giant Boehringer Ingelheim, headquartered in Ingelheim, Germany. The project involves integrating the processes for manufacturing a new anticoagulant into the existing SAP system, as well as developing a new user interface. SALT Solutions already provides service and support for Boehringer Ingelheim’s SAP systems in the area of packaging logistics.

CRM-expo: itelligence Presents SAP CRM IT Service Management

At the CRM-expo 2009 in Nuremberg, Germany, SAP partner itelligence unveiled SAP CRM IT Service Management, its new analysis tool for the small businesses and midsize companies. The solution enables ITIL-compliant standardized service processes, which are based on IT Infrastructure Library (ITIL) best practices.

According to itelligence, the new solution will give companies a better overview of service processes – thanks to an easily accessible user interface that runs on a Web browser.


UC4: 90% Less Time Required for System Copies

UC4 Software, headquartered near Vienna, Austria, has announced the availability of Automated System Copy for SAP, a solution to automate the procedure for copying SAP systems. According to UC4, the new solution cuts the time that IT departments need to invest in SAP system copies by up to 90%. Because the procedure is highly automated, manual time is reduced to a full or half day for each copy.

Without Automated System Copy for SAP, it may take a typical company three to five days to complete the manual steps required. What’s more, the new solution helps reduce errors, because employees in the IT department have to execute only a few process steps manually.