In the first part of our serie “Software for the Midmarket” we explained SAP Business One. Now we spend our attention to the next software for SME’s. Financials, manufacturing, project management, procurement, sales and distribution, human resources: SAP Business All-in-One is a single ERP solution that not only covers the entire value chain of a company, but also provides additional industry-specific functions. The solutions are more comprehensive and specialized than the SAP Business One application. They are designed for midsize companies with up to 2,500 employees, as well as for the subsidiaries of large corporate groups with offices at different locations.
SAP Business All-in-One is aimed at the following industries: automotive, aerospace and defense, chemicals, consumer products, plant engineering and construction, shipbuilding, electronics, industrial machinery and components, life sciences, media, mill products, mining, oil and gas, services, retail, telecommunications, logistics, utilities, and wholesale. There are more than 700 different SAP Business All-in-One solutions for the various industries, which are deployed and supported by either SAP or an experienced partner.
SAP Best Practices: more than 35 years of business experience
What’s special about SAP Business All-in-One is the SAP Best Practices family of packages. Best practices are business scenarios that occur in day-to-day operations and have proven their superiority in real-world situations. Such best business practices are preconfigured in SAP Business All-in-One and tailored precisely to the needs of each industry. For example, a brewery might use beer barrels of a nonstandard size. The industry solution SAP Business All-in-One for the food and beverage industry is capable of mapping both standard and nonstandard barrels – and can also calculate how many nonstandard barrels will fit on a europallet.
Next Page: Functions
SAP Business All-in-One includes all the ERP functions for the value chain, plus customer relationship management (CRM) functions at an extra charge.
The ERP functions comprise:
– Financial management and accounting, such as financial accounting, management accounting, and cash and liquidity management, as well as functions that help companies comply with financial regulations
– Human resource management, including personnel management, health management, travel expenses, and talent management, which can be used, for example, to organize and manage ongoing training and calculate special bonuses
– Project management, that is, the administration, execution, settlement, and controlling of internal projects
– Manufacturing, in particular product development, managing product data, material requirements planning (MRP), managing mechanical production, shift-related reporting, and quality management
– Procurement, including inventory management, warehouse management, support for barcode technology, goods receipt and goods issue logistics, and transport management
If a company also wishes to have functions for customer relationship management in SAP Business All-in-One, CRM functions can also be implemented – but at an extra charge.
The CRM functions comprise:
– Marketing, in particular market development, campaign management, customer database maintenance, and lead management
– Sales, such as territory management, customer and contact management, quotation and order management, costing, invoicing, and contact handling
– Service, including order management, service contract processing, complaints and warranty management, and resource planning
– Interaction center, such as service requests, IT helpdesk, customer service, and support
– Web Channel, which is particularly useful for companies that operate online shops, because it can be used to map Internet-based shop and shopping cart systems
What’s more, automated workflows remind users when contracts are coming up for renewal or alert users to defaulting customers.
Next Page: Technology
Software with initiative
Because SAP BusinessObjects Edge Business Intelligence (BI) is integrated with SAP Business All-in-One, the solutions have their own BI functions. These are especially relevant for financial reporting, demand planning, materials management, and logistics. For example, employees can use interactive dashboards to display diagrams, graphics, and maps. They can see who purchased which product at what price, while traffic light symbols tell them if there’s a need for action. Furthermore, business intelligence functions – such as analysis tools and forms for reporting – are preconfigured.
Technology: IT staff required
A single server is sufficient for operating the software, and SAP Business All-in-One solutions support various databases, including SAP MaxDB. What’s more, SAP Business All-in-One can run on both Microsoft Windows and SUSE Linux operating systems.
E-mail programs such as Microsoft Outlook or IBM Lotus Notes can be easily connected, as can applications like Microsoft Office. This is because the software is based on SAP NetWeaver, an open technology platform with which other industry-specific and non-SAP applications can be integrated. SAP NetWeaver unites different products and applications on one platform and enables all users to access a standardized system, without the need to connect solutions using lots of expensive interfaces. The SAP NetWeaver technology platform is compatible with Microsoft.NET and IBM WebSphere. It supports development platforms such as Jave 2 Enterprise Editions (J2EE).
Unlike SAP Business One and SAP Business ByDesign, companies need to have their own IT staff for hosting and support for SAP Business All-in-One.
Cost-effective and quick: the fast-start program
SAP Business All-in-One is considerably more expensive than SAP Business One, but can still be implemented rapidly and cost-effectively through the fast-start program. Prices vary greatly and depend mainly on the industry-specific modules required. Using the online solution configurator, you can configure the solution online in accordance with your needs and put together the industry-specific modules required. The estimated costs and possible financing models are then displayed. Once you have finished configuring the solution, you can contact your SAP partner. The partner then creates a demo version. The software can be used as early as the implementation phase.
However, the fast-start program is only available for the following industries: plant engineering and construction, shipbuilding, industrial machinery and components, the service sector, and utilities.