Credit Policy at Times of Crisis


The principle is both simple and efficient: The information is transferred automatically, created as master data, and immediately accessible in SAP ERP. cormeta Gateway CGsprint forms the technological basis for the solution, a universal interface that was developed together with the company netCCS Credit Checking System. Thanks to its completely open and modular design, any number of services can be hooked up, all of which are displayed in the CGsprint interface.

Communication itself is based on established Web standards, as are also used in service-oriented architecture: SOAP Web services for the exchange of XML data. Data is transferred using HTTPS, which is recognized by practically all firewalls. As a result, secure communication is guaranteed.

The user decides, not the software

Currently, information from the credit bureaus Schufa, Coface Central Europe, and Bürgel can be integrated in such a way, with additional credit bureaus set to follow. What’s more, cormeta offers other modules for obtaining secure information about creditworthiness: CREFOsprint Online and ZaC for Creditreform, plus D&Bsprint for Dun & Bradstreet (D&B). These make a wide range of information available to companies, enabling them to assess their customers even better. Information can be retrieved for both potential new business and for existing customers. The advantage is that the data can be accessed from everywhere in the system – for instance, receivables management, credit management, or sales and distribution. For example, if a company deploys a scoring solution with integrated risk management, it can use the external data together with its own information about a customer’s payment history to define the risk category.

Assessing the customer’s ability to pay

It is always up to the company to decide how the data will ultimately be processed and what activities should be derived from it. This has to be the case, because scoring criteria vary from organization to organization. For example, D&B bases its assessments on different factors than Creditreform. It would therefore make very little sense to program automatic scoring in CGsprint which would, in the end, produce a result like a mathematical formula. Instead, the software provides information for the company to interpret, and can also compare data: Where can we see conformity and where are there deviations? With the information displayed clearly on the screen, users – whether they are loan officers or salespersons – can gain a precise picture of customers’ ability to pay. As a result, they can better identify possible cases of non-payment.

From Germany to the Far East

But cormeta isn’t only interested in information from Germany, because its customers don’t just work with Creditreform, Germany’s best known credit bureau for B2B activities. Many of them operate at an international level and need data about their foreign clients. That’s why cormeta has added Coface to its portfolio, with its proven expertise for Eastern Europe, and D&B, which has data about 130 million companies from 220 countries. Furthermore, the Schufa credit information agency is now also an important port of call for reliable information about creditworthiness, now that it has expanded its operations to include B2B. It therefore made sense for cormeta to develop a Schufa module, as well.

The challenge for companies is not to be overwhelmed by the mass of data, but rather to use it in a targeted manner to generate potential sales. Interpreting it correctly is therefore crucial. So that the information can be processed in a way that makes it useful, the right software support is needed. This software should put employees in a position to make decisions using purely objective criteria, without being influenced by subjective factors. With this in mind, cormeta has developed Crefosprint, a risk management solution that centrally gathers and evaluates all the important information. “We are pursuing an integrated strategy with our product offering,” Holger Behrens, member of the executive board at cormeta, explains. “All the processes for active receivables management are supported using a single software solution, so that users can concentrate on their core competencies. Ultimately, this enables them to make a better contribution to securing the future of their company.”