Jean-Louis Rondeaux* emerges from the prestigious Parisian hospital after a kidney transplant. He walks slowly, gently supported by his wife, Anne, but he is a changed person. It’s been a grueling time since the transplant, and he will still haveto come back for regular check-ups, but the couple knows that he is in good hands. Rondeaux was treated by a transplant surgeon who came highly recommended. And the couple, who runs a bakery in a low-income Paris suburb, doesn’t have to worry about the expense because the French medical system provides even transplants mostly free of charge. But for how long?
Like most other European health care systems, the French system is struggling to remain affordable. But that isn’t going to happen if hospital administrators don’t have clear insights into the spending of their medical and administrative departments. They need to clearly identify cost drivers and potential for saving money. Well aware of this, the Paris hospitals, Assistance Publique – Hôpitaux de Paris, or AP-HP, have launched the biggest project of its kind in Europe: implementing SAP solutions in their financial administration, controlling, purchasing, inventory management, and maintenance departments. The project covers 37 hospitals and 720 medical departments, organized into 176 service centers. When the project is completed, 10,000 AP-HP employees will use SAP ERP applications. The goal is to cut costs in AP-HP’s administration, helping ensure that the French health care system will remain one of the best and most generous in the world.
Free download: The current issue of SAP SPECTRUM Issue 2 | 2010.