SAP and DigitalRoute Enable Service Innovation for New Business Models

NEWTOWN SQUARE and ALPHARETTA — SAP and DigitalRoute today announced a global reseller agreement whereby SAP will offer DigitalRoute’s MediationZone solution to its customers as the SAP Convergent Mediation application by DigitalRoute. This scalable software facilitates connectivity to the charging solution that supports key use cases for telecommunications, high-tech, banking, postal and logistics companies across the globe.

The mediation layer is a critical component of a competitive billing solution, which seamlessly integrates network elements and data sources with the SAP Convergent Charging application. SAP Convergent Mediation helps customers optimize data streams to shorten time to market for new services and respond quickly to changes in network infrastructure or regulatory demands. As networks evolve and consumers demand an increasingly complex array of innovative services, the ability to support new offerings is a critical source of competitive advantage for service providers. SAP’s reseller agreement with DigitalRoute supports growth in a rapidly changing market, enabling companies to expand markets, offer innovative services and quickly address customers’ changing needs without being constrained by their billing solution.

“SAP Convergent Mediation allows our customers to address new business requirements and drive profitable growth,” said Jens Amail, senior vice president, Services Industries, SAP. “Working with DigitalRoute to provide out-of-the-box integration with SAP Convergent Charging for transaction rating and charging allows us to extend our support for the billing requirements of new ‘telco 2.0’ services and evolving customer demands.”

SAP Convergent Mediation delivers reduced total cost of ownership via deployment of an online and offline data integration solution along with improved competitiveness through flexible and rapid configuration options to adapt to new requirements. It supports a wide range of industry-standard protocols and data formats, and offers a scale-out architecture that allows for massive scaling on cost-efficient hardware footprint.

“Increasing online commerce has resulted in an explosion of data,” said Jan Karlsson, CEO, DigitalRoute. “Mediation software is a key source of performance and efficiency benefits The combination of SAP Convergent Mediation and SAP Convergent Charging delivers an end-to-end solution that will empower customers in the service industries to achieve real competitive advantages.”

For more information, visit the SAP Newsroom.

About DigitalRoute
DigitalRoute is an independent software vendor delivering market-leading mediation and integration solutions to the global telecommunications and data communications industry. DigitalRoute simplifies service providers’ data infrastructure, centralizing integration of IT and communication networks. DigitalRoute technology for mediation, data integration and policy control is deployed by 250 customers worldwide. For more information visit

For more information, press only:
Kate McNeel, SAP, +1 484 624 2256,, CDT
SAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EDT;
Erin Rohr, Metis Communications, +1(617) 236-0500,, EDT