Zantek Information Technology Inc., a full-service IT company for small- and medium-sized businesses in Western Canada, becomes the first SAP Business One reseller in Canada to receive accreditation in the SAP Global Partner Quality program. The certificate was awarded by SAP Partner Service Delivery for Zantek’s demonstration of clear quality standards and alignment with its principles for quality, risk, and project management.
“This accreditation is a tribute to our team’s disciplined approach that is fundamental to the success of every project,” says Ron Mondor, President at Zantek. “Our unwavering focus on delivering high-quality software and support drives our high level of customer satisfaction.”
From initial sales contact to ongoing support
The SAP Global Partner Quality program covers the entire scope of a client engagement, from initial sales contact through to implementation and ongoing support. Annual quality plans and quarterly reviews of methods and documentation ensure that members uphold the values of the program and strive to continually improve.
Next page: Superior sales and delivery methodologies
“As a certified member, Zantek is well-positioned to help customers avoid project escalations and enhance benefits as measured against business requirements,” says Paul Killingsworth, Head of SAP Solution Expert & Customer Relations, SAP Business One North America. “Through access to enhanced SAP channel quality templates and processes, it can offer superior sales and delivery methodologies.”
SAP Business One in Alberta, Canada
Zantek is currently working on an SAP Business One implementation at Redrock Camps, an Alberta-based workforce hospitality services provider, which will be the first project to follow the all-encompassing SAP Partner Quality program methodology.