National Bank of Canada to Use SAP Solution to Support Enterprise-Wide Human Resource Initiatives

MONTREAL — SAP SE today announced that National Bank of Canada (NBC), one of Canada’s leading integrated financial groups and largest employers, has selected the cloud-based human capital management (HCM) suite from SuccessFactors, an SAP company, to support its enterprise-wide human resource initiatives with a scope of 20,000 employees. Leveraging the market-leading offerings from SuccessFactors, with implementation support from /N SPRO, NBC aims to pursue the development of strategies that enable it to manage a world-class workforce that can deliver on its business objectives today while preparing the company for tomorrow.

Engaging and managing people are critical functions that can be reflected on a company’s performance. However, today’s workforce is markedly different than it was 10, five, even three years ago: it’s more global and multigenerational; more connected, mobile and digitally empowered; and more flexible. This requires new approaches to human resources management — and new technology to drive it.

“Our people are the backbone of our organization and true drivers of business growth. It’s crucial that we leverage technology that promotes employee engagement, performance, satisfaction and innovation to support our business strategy and growth,” said Sébastien Bélair, senior vice-president, Human Resources Business Partners and Operations, NBC. “SAP has a good expertise in human resources and experience in financial services. Its professional service partnership with /N SPRO provides us with an innovative solution.”

Using cloud-based HCM suite, including SuccessFactors Employee Central, NBC aims to:

  • Further execute on its “One Client, One Bank” initiative to increase customer service quality and client satisfaction by training and recognizing employees’ performance.
  • Meet its strategic objective of increasing efficiencies and better supporting compliance in an environment where HR regulations are constantly evolving
  • Meet its growth objectives and geographic diversification strategy by attracting and hiring a skilled workforce.
  • Mitigate risks and drive fact-based business decisions

“Talent can no longer be managed in isolation. Companies need a comprehensive and flexible approach that is fully integrated with all other business processes and systems that allow them to engage all of their workers,” said Ross Wainwright, global head of Financial Services, SAP. “Savvy organizations like NBC are finding that through our cloud-based HR applications, SAP can deliver an end-to-end solution for human resources management to meet their business needs.”

For more information, visit the SAP News Center. Follow SAP on Twitter at @sapnews.

Media Contacts:
Carole Beatty, SAP, +1 (403) 389-7451,, MDT
Melissa Barrero, Prosek Partners, +1 (212) 279-3115 x216,, EDT

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