Confucius believed that the journey ― not the destination ― brings the greatest reward. Today’s corporate IT managers would probably disagree.
Their job is to find solutions to business challenges via the quickest, most direct route. Fortunately, the SAP Enterprise Support value maps, part of the SAP Enterprise Support Academy program, are on hand to help them find their way.
According to the 2014 EMC Digital Universe study, the digital universe is set to expand by a factor of 10 between now and 2020. As data volumes grow, so do the effort required to protect sensitive information and the cost of meeting exploding storage capacity requirements.
Managing Data Volume
The answer to the storage capacity challenge lies in efficient data volume management. The SAP Enterprise Support value map for data volume management guides you through the various steps you need to take to plan your data volume better ― from an initial assessment of your system to ways of optimizing your data volume management ― all based on the four basic principles of DVM: avoidance, summarization, deletion, and archiving. In short, this value map helps you devise a strategy to keep your data growth in check.
According to Diego Gomez, CIO of Carsa A.S., it was instrumental in enabling his company to cut its total data volume in SAP ERP, SAP BW, and SAP CRM by 1,000 GB and to trim monthly data growth in SAP ERP by around 25 GB.
The topic of data security regularly makes headline news. Indeed, memories of last year’s major data breach at Adobe and the more recent incident at Internet auction site eBay, in which hackers gained access to 145 million user records, are still very fresh in people’s minds.
In light of shocking reports like these, it is now more vital than ever for every business enterprise to devise a reliable security strategy and ensure that it is always up to date. IT administrators need to find out which of their companies’ applications are vulnerable, discover the routes by which malware gains entry to the corporate network, scan for security holes, and identify how to plug them as quickly as possible.
The value map for security shows corporate security officers how to draw up a solid risk-prevention plan for their companies, how to execute a security self-assessment, and how to deploy security monitoring tools effectively. It also explains how the monitoring functions in SAP Solution Manager can be leveraged to monitor the security status of the entire system landscape.
Alan Myers, an IT business process manager at Australian company Sanitarium Health & Wellbeing, reports that the value map for security saved his organization “thousands of dollars on consulting fees.”
In-house developments are great for mapping company-specific; but they are both costly and risk-prone. Plus, IT specialists are required to maintain and enhance them. So, what happens when your company no longer has specialists in house? What problems might you encounter when you next upgrade your system? And how can you justify the unnecessary extra costs? Often, replacing custom code with the SAP standard is the cheaper and less maintenance -intensive alternative.
Hakan Edis, director of IT at Turkish food production company Solen Cikolata Sanayi ve Tic., says that with the help of the value map for custom code management, his organization discovered that 42 percent of its custom code objects had quality problems, 13 percent of in-house developments were never actually used, and another 13 percent could be retired because they were clones of SAP standard objects.
Technical Monitoring and Alerting
Imagine what would happen if your central ERP system failed: Your production machinery would grind to a halt; you wouldn’t be able to deliver goods or send out invoices. Preventing horror scenarios like this one and maintaining high levels of system availability and stability means monitoring your systems around the clock. But which architecture, tools, and processes do you need to do the job properly?
The value map for technical monitoring and alerting shows you how to make full use of the monitoring functions in SAP Solution Manager 7.1 ― and not just for ABAP components.
Rick Scibek reports that this value map empowered his organization, the North Carolina Department of Transportation, to “reduce the time spent researching and analyzing issues by at least 30 percent.”
Mobile devices are becoming ever more popular in the business world. But compared with private use, mobile use in the business context presents considerably tougher challenges. What are the phases in a mobile project, how do I install and configure the SAP Mobile Platform, and how do I operate my mobile solution to achieve maximum effectiveness? The value map for mobile solutions provides the answers. It guides you right through your mobile project, from planning and implementation to solution management, and provides information about useful tools and best practices.
Krishna Mohan Dubbaka, EAS SAP development lead at Varian Medical Systems, says that this value map enabled his company to cut the training effort for its SAP Fiori project by 10 percent.
For many businesses, analysis time is money. Which is why part of their innovation strategy involves optimizing analysis processes to analyze gargantuan volumes of data in near-real time. This is exactly what the in-memory SAP HANA database does. But what do you need to consider when you migrate to SAP HANA? How is data replicated? And how does SAP HANA integrate with the existing landscape?
The SAP HANA value map provides information about the methods and tools for planning an SAP HANA project and about implementing and operating the solution. Yan Zhang, deputy director of the NTUC Fairprice Co-Operative Ltd in Singapore, reports that thanks to the SAP HANA value map, “the average run-time of our daily sales reports improved by at least 99 percent, from 30 minutes to less than 10 seconds.”
Knowledge Transfer in SAP Jam
What all six SAP Enterprise Support value maps have in common is that they enable accelerated knowledge transfer; they present topics in a clearly structured format; and they leverage SAP’s social collaboration platform SAP Jam. SAP Jam enables participants to interact personally with SAP support engineers, discuss topics with each other, and raise suggestions for improvements.
New value maps for analytics, SAP Solution Manager readiness, and test management are currently in a pilot phase lasting from mid October until mid February.
For more information, see SAP Enterprise Support Academy.