Clients and customers don’t care that finance and retail banking are more complex than ever — people will flock to the firm that offers the most convenient and personalized services across online, mobile and other channels.
In order to prevent such customer turnover, financial institutions must acquire cutting edge technology to stay ahead of consumer, regulatory and security trends.
“As these and newer trends further influence the industry, financial institutions will continue to increase their bandwidth to ensure their ability to flawlessly meet their customers’ expectations,” Crain’s Detroit Business stated recently. “Financial institutions have turned to the cloud for a variety of uses.”
Streamline Your Business
These include storing data in the cloud, where it is secure and easy for customers to access in real time, and across devices. Knowing what technologies will best streamline your firm’s business is what the SAPinsider Financials 2015 conference next month in France is all about (@SAPinsider, #Financials2015 and #GRC2015).
Real-time financial processes are transforming the industry’s firms and leadership, SAP’s Thack Brown stated at a similar event in March. Brown, SAP’s general manager and global head of LoB Finance, will be among the experts in Nice from June 16 to 18 to explain how financial organizations can remain agile and capable while meeting industry challenges.
“Speed up the time it takes to close your books,” is one of six reasons to attend Financials 2015, and another is to “ensure more accurate and compliant consolidated reports.” Reason No. 7 could be that registering via this URL will get you a €300 discount.
It’s Up to the Leadership
“The C-Suite needs to … be the front line in driving innovation,” Marketing Land stated Friday. “There are countless reasons to say ‘No’ to innovation, but it takes just one organization to say ‘Yes’ to one idea that may cause disruption in an industry.”
Adaptive mindsets at the top can be the difference between a firm’s success and failure, especially as the financial services industry confronts technology-driven changes in customers and compliance.
“Adaptive [leaders] have the capacity to evolve,” InvestmentNews stated in its recent list of financial services leadership attributes. “They are able to pivot as new ideas and challenges are presented.”