Service & Support Organization of SAP Named a Leader in Industry Analyst Firm’s 2015 Magic Quadrant for Implementation Service Providers


WALLDORF — SAP SE (NYSE: SAP) today announced that Gartner Inc. has positioned the Service & Support organization of SAP in the Leaders quadrant for the third year in a row as published in its July 23, 2015, report “Magic Quadrant for SAP Implementation Services, Worldwide.”

The report evaluated service providers for a broad range of implementation services across multiple SAP applications and technologies. Service providers were assessed based on their “ability to execute” and their “completeness of vision.”

In the report Gartner stated, “Leaders are performing well today, gaining traction and mind-share in the market; they have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market. The players in this quadrant generally have a global client base, a track record of implementing complex SAP programs globally that support business transformation and well-balanced business, process and industry consulting and implementation capabilities that are supported by rigorous tools and methodologies.”

“We believe we are positioned in the Leaders quadrant for the third year in a row because of our strong commitment to our customers’ success,” said Michael Kleinemeier, member of the Global Managing Board of SAP SE. “SAP offers clients in-depth knowledge across all major products and a full spectrum of services that ensures maximum return on investment. Our services arm has the most experience implementing new SAP solutions and we offer unparalleled support.”

As announced earlier this year, SAP has transformed its service, support and custom development operations to help customers innovate faster and simplify their experience with SAP. Service & Support is bolstered with about 16,000 delivery consultants, as well as more than 1,200 custom development consultants. It collaborates with more than 8,000 support professionals globally.

The Service & Support organization helps customers reduce complexity and total cost of ownership and navigate rapidly changing technology and business demands.

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Media Contact:

Martin Gwisdalla, SAP, +49 (6227) 7-67275, martin.gwisdalla@sap.com, CET
Shauna Kelleher, FleishmanHillard, +1 (617) 692-0511, shauna.kelleher@fleishman.com, ET

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