SAP Receives Highest Score for Two Use Cases in Gartner’s First Critical Capabilities Report for Cloud HCM Suites for Midmarket and Large Enterprises


WALLDORFSAP SE (NYSE: SAP) today announced that Gartner, Inc., the leading provider of research and analysis on the global information technology industry, has given SAP SuccessFactors* the highest score for two use cases in Gartner’s Critical Capabilities for Cloud Human Capital Management (HCM) Suites for Midmarket and Large Enterprises** report — Core HR + Talent HCM Suite for Larger Global Organizations and European Headquartered Midmarket HCM Suite.

In the Core HR + Talent HCM Suite for Larger Global Organizations (>5K) use case, SAP SuccessFactors received a top score of 4.02 out of 5 as exhibited by Edgewell Personal Care.

“Managing HR on a global scale is increasingly complex, and we’re very happy we went with SAP SuccessFactors solutions,” said Jermaine Holt, director of Global Business Services — HR at Edgewell Personal Care. “The SAP SuccessFactors HCM Suite is an intuitive and comprehensive set of HR solutions that allow us to engage employees and make data-driven people management decisions across the organization — all while realizing significant cost savings.”

SAP SuccessFactors also received a top score of 3.85 out of 5 for the European Headquartered Midmarket HCM Suite (1K–5K) use case as exhibited by Terumo.

“Establishing an HR strategy that enables us to meet our business objectives while engaging our employees is a top priority for our organization,” said Laure Tournefier, vice president of HR at Terumo. “Working with SAP SuccessFactors, we’ve been able to simplify and streamline – serving everyone within the organization, and driving business agility and innovation — all with a cost-effective HCM implementation.”

This is Gartner’s first Critical Capabilities report for cloud HCM suites, and vendors were evaluated based on the following Critical Capabilities: Core HR/Benefits Admin, Payroll Admin, Workforce Management, Prehire Talent Management, Posthire Talent Management, Reporting Tools/WFA/WFP, Technology/UX, Overall Product Satisfaction and Overall Vendor-Customer Relationship (VCR) Satisfaction.

“We continue to invest in an unmatched depth and breadth of capabilities across our HCM suite,” said Mike Ettling, president of SAP SuccessFactors. “While some in our industry recently resorted to name-calling, we prefer to stick to what we do best: produce engaging software that truly works globally, developed by our standout people, that supports our customers’ employees being ‘all-in.’ Across the globe, clients look to SAP as they digitalize their businesses end-to-end with our in-memory database SAP HANA at the core. We’re pleased to be recognized by Gartner with the leading scores for the Core HR + Talent HCM Suite for Larger Global Organizations and European Headquartered Midmarket HCM Suite use cases.”

SAP provides innovative cloud-based solutions to drive HR transformation. Organizations across the globe turn to SAP to embrace people-centric business strategies and more integrated, intelligent HCM solutions that can help them achieve results and reduce costs.

To view the report, visit here.

For more information, visit the SAP News Center. Follow SAP on Twitter at @successfactors and @sapnews.

Media Contact:

Geraldine Lim, +1 (415) 418-0945, geraldine.lim@sap.com, PT

*SAP SuccessFactors is a new brand name launched in January 2016 and is used here to mean the offerings, employees, and business of acquired company SuccessFactors, which continues to be our legal entity until integration with SAP is complete.
** Gartner, “Critical Capabilities for Cloud HCM Suites for Midmarket and Large Enterprises” by Ron Hanscome, Chris Pang, Jeff Freyermuth, Helen Poitevin, Sam Grinter, Melanie Lougee, October 2016.
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