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Starting December 9th, SAP Support offers chat as a new contact channel for non-technical assistance.
Users of the SAP Support Portal and the SAP ONE Support Launchpad can now also use chat or submit an online form to
- Inquire about existing incidents
- Ask questions about SAP ONE Support Launchpad and its applications
- Get help for S-User queries
- Request SAP Remote Services
This service is available 24×5 Monday to Friday in English.
Customers can continue to contact their Local Support Center by phone and email.
