Do you use the SAP Support Portal and the SAP ONE Support Launchpad to solve issues your company faces with its SAP products? If so, we would like to understand your workflow / process in finding these solutions. We would like to set up a one hour phone interview with you, where you can walk us through this process.

Please contact us at supportusability@sap.com if you would like to be a part of this study.

You can learn more about our usability studies by reading our FAQs.