Join us on November 22 for a webinar, “Getting the Most from Your Support,” which is the first in a series of customer webinars.
Agenda:
- Customer Interaction Center Overview
- How the Customer Interaction Center can Assist You
- SAP Support Infrastructure Overview
- Introduction to the SAP ONE Support Launchpad
- User Management
- Incident Management
- How to Download Software
- System Administration
- How to Request a License Key
- Support Offerings (Remote Services)
- Support Channels Overview