SAP first went live with SAP People Connect 365 in SAP Silicon Valley. The cloud-based mobile service allows businesses to locate, contact and communicate with employees during emergencies and business disruptions.
Through its multiple functionalities, SAP People Connect 365 enables streamlined communication throughout a broad range of customer industries and business functions. For example, facilities teams can now communicate better with their workforce in instances of campus incidents and quickly identify parties and systems that have been impacted. Similarly, airlines are better able to monitor communication with ground staff during weather disruptions and local governments can keep workers up-to-date in real time on the status of emergency situations.
“Many organizations still rely on manual efforts when responding to planned or unplanned business disruptions. This often involves working across various departments and fragmented systems, which involves people data, syndicated risk news feeds, multichannel communications and other IT systems,” said Rohit Tripathi, general manager and head of products, the SAP Digital Interconnect group, SAP. “In the digital economy, organizations that can break down these departmental silos by using an integrated cloud solution will create a more scalable, resilient business.”
With SAP People Connect 365, those within the HR and security functions of businesses successfully and efficiently manage and validate their people data. They can understand risks and impacts to their workforce and assets globally and proactively manage responses to planned and unplanned business disruptions.
“As an IT services company that works with Fortune 500 banking, financial services and insurance companies that have very stringent business continuity requirements, the adoption of People Connect 365 has helped us in meeting many of those requirements,” said Xoriant Ashok Chawla, global delivery director, SAP. “SAP People Connect 365 is a great product with an intuitive user interface, which makes onboarding any new employee work like a breeze.”
Available across all connected mobile devices, the cloud-based mobile service has added capabilities to provide a truly integrated customer experience. It provides access to critical data that helps inform rules, business continuity plans and processes to reach people at the right place and time and on the right channel. This includes:
- Consumption and scalability through the cloud
- Intelligent digital interconnect capabilities to control, manage and measure responsiveness to business events
- HR data imports, group management and mobile number validation
- Continuous monitoring of and reaction to potential global incidents through a syndicated risk feed, including access to a rich mobile Web experience
- A universal capability to bring in people data, including contingent workforce data, from any HR data system, including SAP SuccessFactors solutions
Find out how to make your organization more resilient at SAP People Connect 365 page on sap.com.
Get more information, see a live demo or speak directly with a service and support expert at the SAPPHIRE NOW conference here.
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