You Can’t Build an Intelligent Enterprise without a Total Workforce Strategy


Fall is my favorite time of year. Crisp air, diffused light, and the NBA. Fall is also the fourth quarter, the time when I evaluate accomplishments to the plans set in place at the beginning of the year.

I’m typically panicked by this time of year as I look back and come to grips with the reality of the short runway left. Are we going to be able to accomplish all that we set out to do? How do we support our changing business needs? You want to know something? I’m not panicked this time around. Okay, so don’t call me Zen. What’s different this year? Let me tell you.

As a product marketing manager here at SAP SuccessFactors, my team is comprised of a mix of internal and external workers. I’m fortunate enough to have access to a plethora of great research and solutions to successfully manage my total workforce. For the sake of keeping this short and to not reveal all the great information we plan to share during our upcoming webcast on October 11, I will focus on a couple of talent strategies that I put in place this year that have helped me holistically manage my team:

Sourcing the Right Skills, Not Just a Person

Performing a talent inventory of the existing team and determining areas for upskilling and skills still needed was very important. Having updated information on the skill sets needed to accomplish our goals enabled me to better target my talent search. Adding a new member to our team – internal or external – meant adding new skills to the group.

Onboarding is Not Just Assigning a Buddy

This applies to anyone on the team – internal, external, interns, etc. You know how the guys on Star Trek who wore the red shirts were always the first to be killed off the planet? That’s how I feel about poor onboarding. Onboarding starts the first day on the job and it must be a priority. A seamless experience of system access and active, inclusive facilitation for new team members are just a couple of examples.

Our studies have shown that the external workforce is 44 percent of the total workforce spend for most organizations. Too often organizations are not wisely utilizing this spend due to a lack of a total talent strategy. Molly Spatara, Global vice president at SAP Fieldglass, and I will share results from two Oxford Economic studies and we will discuss talent strategies for organizations to help manage their total workforce.

To learn more, join the webcast:

  • Holistically Manage Your Total Workforce for Game-Changing Business Success
    Thursday, October 11, 2018, 11:00 a.m. ET – 12:00 p.m. ET
    On average, the external workforce accounts for approximately 44 percent of total workforce spend for organizations. But how many organizations have a comprehensive total talent strategy? Is your organization one of them? If not, don’t delay and start planning the journey now. Leading digital transformation initiatives that put people first, at the heart of any intelligent enterprise strategy initiatives, will be essential for success.
  • Register here

Eva Woo is global vice president of Initiatives and Industries Solution Marketing for SAP SuccessFactors.