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New Incident Solution Matching Service Driven by Artificial Intelligence Technology

November 19, 2018 by SAP Support Portal

Get faster, more accurate recommendations: Start using SAP’s new incident solution matching service in SAP ONE Support Launchpad today.

Learn more in a blog on the SAP Community: For Faster Resolution, SAP Launches AI-Enabled Incident Wizard in SAP ONE Support Launchpad

HR Redefines the Nature of Work with Guidance from SAP Preferred Success

Feature Article — Why would a human resources (HR) leader want to go back to “normal” if it meant that the workforce would still suffer from stress, burnout,...

November 17, 2020 by Miguel Alfaro

How SAP Co-Innovates with Customers: “Be Bold and Challenge Us”

Feature Article — Katrin Lehmann is head of Customer Innovation and Maintenance at SAP. Here she shares what customers can expect from the company’s new co-innovation strategy. Lehmann...

November 16, 2020 by Susan Galer

Automatic Translations for Expert Chat Conversations Available in Chinese and Portuguese

Support Update — To help remove language barriers, SAP is launching a new automatic machine translation feature for Expert Chat in the SAP ONE Support Launchpad. Customers can...

November 3, 2020 by SAP Support Portal