Award-Winning Schedule an Expert Launches More Than 50 New Product Areas

Reduce ping-pong and save time on technical issues with new product areas for Schedule an Expert. Try the service that earned a prestigious STAR award from the Technology Services Industry Association (TSIA).

Book an appointment with an engineer and discuss new or open incidents and technical issues – at time that fits your schedule – all at no additional cost.

With more than 50 new product areas from SAP’s extensive portfolio, Schedule an Expert has expanded its coverage to include technical support for SAP NetWeaver, finance, product lifecycle management, human capital management, customer relationship management, and more.

New Product Areas

Finance (FIN)

  • Accounts Management
  • Tax Management Framework Brazil
  • Public Sector Funds Management
  • Collections Management
  • Flexible Structures
  • Credit Risk
  • Withholding Taxes
  • FIN Special Ledger and Data Retention Tools
  • FIN Consolidation
  • SAP Bank Analyzer
  • FIN Business Partner
  • FIN Localization Europe
  • SAP Product Lifecycle Management for Insurance
  • FIN Localization Russia
  • FIN Treasury
  • FIN Localization Latin America
  • FIN Localization Kazakhstan
  • FIN Localization Ukraine

Product Lifecycle Management (PLM)

  • PLM Enterprise Asset Management (EAM)/Plant Maintenance (PM)
  • PLM Logistics Data Management

SAP Business Warehouse (BW)

  • BW Analytic Engine (OLAP)

Human Capital Management (HCM)

  • HCM SAP Fiori
  • HCM Sweden
  • HCM Integration SAP S/4HANA

Materials Management (MM)

  • Retail
  • IS Apparel and Footwear
  • MM Service Procurement

SAP NetWeaver

  • Internationalization and Unicode
  •  Business Workflow
  • SAP NetWeaver Information Lifecycle Management
  • Address Management / Business Address Services
  • UI SAP Netweaver Business Client (NWBC)
  • ArchiveLink
  • Internet Communication Framework
  • Archive Development Kit
  • Number Range Management
  • BRFplus – ABAP based Rule Framework
  • SAP Query
  • Workload Balancing, Operation Mode, and Profile Maintenance
  • SAPscript and Smart Forms
  • Background Processing
  • Time and Scheduling Functions
  • DB Independent Database Interface
  • Virtualization / Cloud Management
  • Enterprise Service Infrastructure – Web Service and SOAP – ABAP
  • SAP Visual Enterprise
  • Internet Graphics Server
  • Virtual Machine Container
  • Knowledge Provider
  • SAP Console

Customer Relationship Management (CRM)

  • SAP Contact Center

Sales and Distribution (SD)

  • Sales Business Partner
  • SAP Global Trade Services
  • eDocument
  • SD Billing

Manufacturing (MAN)

  • Material Requirements Planning

SAP SuccessFactors

  • SAP SuccessFactors Recruiting Marketing

Schedule an Expert lets you connect one-on-one with SAP Support in a live 30-minute Skype call. Talk to the same engineer with whom you would create an incident, but spend less time waiting for response and resolution. Book a session today.