SAP Offers New SaaS Solution to Onboard Millions of Partner Users, Granting Access to Sensitive Data Without Regulatory Risk

WALLDORF SAP SE (NYSE: SAP) today announced availability of SAP Customer Identity and Access Management (SAP CIAM) solutions for business-to-business (B2B) use, to help organizations build trusted relationships with their business customers and partners as their users scale from the hundreds to the millions.

The new software-as-a-service (SaaS) solutions are among the first B2B solutions available today to offer secure identity, consent and access control with built-in authorization processes, helping organizations manage customer and partner data. The solutions help clients grant third parties access to first-party data and exchange sensitive or intellectual property without exposing themselves to security, legal and regulatory risk.

FranklinCovey, a world leader in time management training and assessment services for organizations and individuals, is one of the first customers evaluating SAP Customer Identity and Access Management for B2B.

“When you’re working with multiple types of partner organizations, spread across the globe, the onboarding process could become overly complicated and difficult to manage,” said Blaine Carter, chief information security officer at FranklinCovey. “Solutions like SAP Customer Identity and Access Management for B2B offer the potential to automate our end-to-end partner onboarding process, which may accelerate time to market and reduce IT cost.”

Building B2B relationships between customers and partners in the Experience Economy requires all parties to be provided with the same level of convenience, mobility and relevant information they have become accustomed to as consumers. Proper safeguards are required to ensure that only the right people have the right access to the right data. SAP Customer Identity and Access Management solutions for B2B enable customers to:

  • Accelerate revenue growth by deploying a single solution to manage the entire lifecycle of customer and partner digital identities, consent, authentication and authorization
  • Simplify customer and partner access and reduce IT complexities with business policy-based access control and organizational access management
  • Protect against business risk by capturing and tracking user preferences and consent across their full lifecycle; address data protection and privacy compliance; and build trust with customers and partners

“Effective Experience Management is built on engaging customers and partners at every touch point,” said Ben Jackson, general manager, SAP Customer Data Cloud. “Those first conversations are critical, as they set the tone for the relationship. As the relationship matures, so does the complexity of managing a potentially massive network of external stakeholders globally, with access to internal data. SAP CIAM for B2B is the first package of solutions that offers policy-based access control, looking at the wider context of who you are before granting a partner user access to data. As we reach the first anniversary of GDPR, we are now also providing a smarter way to manage a deeply complex ecosystem while maintaining trust.”

Visit the SAP News Center. Follow SAP on Twitter at @sapnews.

Mark Your Calendar: SAP Customer Experience LIVE, May 7–8, 2019 in Orlando, Florida 

SAP Customer Experience LIVE is the CX event of the year, making its debut in North America alongside SAP’s largest annual customer event, SAPPHIRE NOW and ASUG Annual Conference. With more than 100 sessions covering sales, commerce, marketing, customer service and customer data, the event is dedicated to exploring strategies to help businesses put the customer first to meet the needs of customers in the Experience Economy. To find out more, visit SAP Customer Experience LIVE. You can also follow along with the event on social media with @SAP_CX and #SAPCXLIVE.

About SAP

As the cloud company powered by SAP HANA, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best: 77% of the world’s transaction revenue touches an SAP system. Our machine learning, Internet of Things (IoT), and advanced analytics technologies help turn customers’ businesses into intelligent enterprises. SAP helps give people and organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. We simplify technology for companies, so they can consume our software the way they want – without disruption. Our end-to-end suite of applications and services enables more than 437,000 business and public customers to operate profitably, adapt continuously, and make a difference. With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improve people’s lives. For more information, visit www.sap.com.

Note to editors:
To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit www.sap-tv.com. From this site, you can embed videos into your own Web pages, share video via email links, and subscribe to RSS feeds from SAP TV.

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

For more information, press only:
Michael Baxter, +49 151 1719 6185, m.baxter@sap.com, CET
SAP News Center press room; press@sap.com
Jenny Radloff or Nikki Festa, PAN Communications, +1 (617) 502-4300, SAPCX@pancomm.com, ET

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2019 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.
Please consider our privacy policy. If you received this press release in your e-mail and you wish to unsubscribe to our mailing list please contact press@sap.com and write Unsubscribe in the subject line.