When was the last time you made an online payment? Chances are, most of today’s consumers don’t go more than a week without making an online purchase.
As the on-demand economy continues to grow, micropayments have become an essential part of streamlining these B2C interactions. Think ride sharing and food delivery apps: These services offer consumers the option to easily pay for items through a digital platform. As consumer expectations continue to bleed into their professional experiences, ease of payment is becoming a growing aspect of B2B interactions as well.
While micropayments are undoubtedly a convenient buying option, the higher frequency purchases encouraged by this payment model has led to an unfathomable amount of invoices, payments, and customer data for any given business. And this is just a fraction of the total amount of data produced across lines of business.
In order to respond to changing business models and customer needs with higher volumes, agility, and speed, many companies are turning to SAP S/4HANA to help organize their data and glean actionable insights through real-time data analytics.
Implementing an enterprise resource planning (ERP) system like SAP S/4HANA is a huge accomplishment for any enterprise, but it is only the beginning in the journey toward total business optimization.
These modern platforms bring with them regular product updates and a steady stream of new apps and add-ons. While these updates present opportunities, their volume can also leave business decision makers confused on how to seek out opportunities to improve their core ERP systems.
This is where SAP Innovation and Optimization Pathfinder can help. Now available for SAP S/4HANA, this resource provides SAP S/4HANA-based customers with a free report showing them how they can enhance their solution’s return on investment (ROI).
The report takes a critical look at usage and performance data associated with the current release of SAP S/4HANA on which a business is running, and benchmarks business performance against industry peers. From there, businesses are provided with an outline of specific recommendations for apps and extensions most relevant to business goals. For users that have yet to update to the latest release of SAP S/4HANA, the report will also highlight specific ways that upgrading would improve operations.
For instance, if you’re a business struggling with cash collection, possibly due to significant higher volumes of invoices and transactions, the SAP Innovation and Optimization Pathfinder report would recommend SAP Fiori apps as well as core innovations and cloud extensions for SAP S/4HANA to improve your current order-to-cash process. Instead of sifting through hundreds of software options, the report puts exactly what you need in front of you.
By laying this information out in a digestible, actionable format, SAP Innovation and Optimization Pathfinder reports help to bridge conversations between IT and line-of-business (LOB) decision makers around the benefits of the latest release of SAP S/4HANA or the roll-out of SAP Fiori apps to business users – taking the ambiguity out of keeping systems current and upgrading to SAP S/4HANA 1809.
Today’s businesses are jumping through digital hoops to help meet the demand for convenience from modern consumers. Given this, keeping a core ERP system up to date can seem like added pressure, but the right guidance and transparency can help ensure that your business is always taking full advantage of all the relevant resources available.
Are you ready to optimize your business through SAP S/4HANA? Find out more at www.sap.com/pathfinder.
Wassilios Lolas is vice president and global head of Customer Value Experience at SAP.