SAP Addresses Supply Chain and Business Travel Disruption Around COVID-19

Safety and well-being continue to be the top priority across the world as we manage through the deepening effects of the coronavirus.

All businesses are facing unprecedented challenges right now as the impact on the global economy continues. Business travel is restricted, events are cancelled, and supply chains have been weakened — it is not “business as usual” in any sense of the phrase.

SAP was founded nearly 48 years ago with a very clear purpose: to help the world run better and improve people’s lives. Right now, more than ever, we are leading through our purpose. SAP is uniquely positioned to have a significant impact on businesses at a time where supply chain and business travel disruption is very real.

SAP has made the following offerings available immediately, at no cost:

Remote Work Pulse by Qualtrics

Remote Work Pulse helps organizations understand how their employees are doing and what support they need as they adapt to new work environments. As we all navigate this new terrain, ensuring our employees’ concerns are heard and addressed is paramount in order to maintain business continuity and close experience gaps. Remote Work Pulse is designed to help employees, companies, educational institutions, communities, and governments stay connected and move forward.

SAP Ariba Discovery

For 90 days, beginning March 10, 2020, we are opening access to SAP Ariba Discovery so any buyer can post their immediate sourcing needs and any supplier can respond to show they can deliver. Free to post. Free to respond. Open to everyone.

Access to SAP Ariba Discovery will help buyers and suppliers connect quickly and effectively, and minimize disruption caused by shipment delays, capacity issues and increased consumer demand in times of crisis. SAP operates the largest business network in the world, representing more than 4 million suppliers in over 190 countries and $3.21 trillion in commerce on Ariba Network. We can help make the connections to keep the supply chain intact, that ultimately have an impact on the everyday consumer.

COVID-19 Pre-Screen & Routing by Qualtrics

As health organizations become overwhelmed by the volume of patients needing attention and care, COVID-19 Pre-Screen & Routing is available to all federal, state, and local governments as well as public health organizations. This free online resource provides up-to-date information to the public about the coronavirus while helping health organizations and government reduce strain, triage potential cases, and stay on top of community concerns.

TripIt Pro

The SAP Concur portfolio offers a tremendous pulse into the travel industry. Each day, TripIt from Concur processes hundreds of thousands of travel itineraries for people around the globe, monitors their flights, and alerts them of any changes or delays. In response to increasing schedule changes and cancellations stemming from COVID-19, we want to do our part to help those who must travel. Between March 13 and April 14, any individual traveler can sign-up for TripIt — and download the app if a first time user — and receive TripIt Pro for six months. Existing TripIt users will also get the premium service complimentary for six months. By doing so, we hope to make things a little easier for anyone that must leave their home and family.

SAP Litmos

To help support businesses that are having to work remotely, SAP Litmos is offering a completely free Remote Readiness & Productivity Academy, with training content for anyone, anytime, anywhere. The ready-to-watch video-based courses are designed to help establish best practices for remote work, maintain the highest levels of hygiene and mental wellness for workers, and develop leadership during times of change and challenge.

Ruum by SAP

A lightweight project management and collaboration tool to optimize processes, Ruum by SAP has created two custom checklist templates, adapted from the Centers for Disease Control and Prevention (CDC) to help businesses and individuals plan, prepare, and respond to COVID-19. These custom templates can be easily used by businesses, nonprofits, families, individuals, or anyone who needs a starting point to create a plan. Access the templates for free here.

There is a lot of uncertainty and fear around the world right now as we collectively fight COVID-19. Opening access to SAP technology is a clear way we can help address these global challenges.


Alicia Tillman is the global chief marketing officer of SAP.