SAP SuccessFactors has once again been recognized as a Leader in the IDC MarketScape: Worldwide Talent Acquisition 2025 Vendor Assessment (doc #US53236625, March 2025). SAP SuccessFactors was previously named a Leader in the IDC MarketScape: Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment (doc #US48357022, June 2022).
In today’s fast-changing world of work, hiring the right talent has never been more critical—or complex. HR and talent acquisition leaders are under growing pressure to deliver fast results, navigate rising uncertainty, and keep up with rapidly evolving skills needs in their business.
According to the World Economic Forum’s Future of Jobs Report 2025, 63% of employers cite skills gaps in the labor market as the primary barrier to business transformation, while 86% expect AI to significantly transform their business over the next five years. The study also reports that talent availability is declining, making it harder for organizations to find the right talent with the right capabilities needed for the future. At the same time, organizations are rethinking their approaches to hiring, embracing AI and moving toward more agile, skills-based strategies to compete for talent in a dynamic and evolving job market.
That’s why selecting the right technology partner matters now more than ever. Organizations need a solution that can help them stay ahead of change, drive smarter hiring, and fuel growth and long-term business success. “Talent acquisition priorities are changing, leading to evolving concentrations and points of entry in an increasingly diversifying vendor space in the market,” says Zachary Chertok, senior research manager, Employee Experience at IDC. “Increased pressures to reduce the time to place qualified talent in roles that fill persistent and evolving skills gaps are leading talent acquisition buyers to rethink their approaches to hiring and the tools that support them.”
SAP SuccessFactors is proud to be named a Leader in the IDC MarketScape: Worldwide Talent Acquisition 2025 Vendor Assessment. SAP SuccessFactors solutions can empower organizations of all sizes to address the ever-changing challenges of hiring in today’s complex, skills-driven world of work.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market, and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-to-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral, or minus next to the vendor name.
The report analyzes the expansive talent acquisition ecosystem, evaluating 22 vendors for user experience, native solution capabilities, future development pipelines, and company criteria, including size, scope, geographic reach, and future growth targets. We believe SAP SuccessFactors’ position as a Leader reflects visionary product strategy, continuous innovation, comprehensive solution functionality, and demonstrated customer value and satisfaction. The IDC MarketScape states, “SAP SuccessFactors Recruiting is part of the SAP SuccessFactors HCM suite and provides AI-enabled tools, resources, and services to support recruiters and talent teams to source and align talent to their best-fit connection points within the organization.” Highlighting SAP SuccessFactors’ strengths, the report mentions, “SAP SuccessFactors customers find that the solution provides them with deep insights drawn from across the existing and modeled workforce. SAP SuccessFactors’ AI and analytical capabilities support clients to tie candidate-centric hiring practices into the evolving and modeled skilling and position needs of the organization.”
Helping companies hire smarter and faster
Hiring today isn’t just about filling open roles. It’s about building strong talent pipelines, finding people with the right skills and potential, creating exceptional candidate experiences, and aligning every hire to overall HR and business goals. SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding offer comprehensive, AI-enabled solutions that can simplify global hiring to help organizations attract, engage, and hire top talent with the right skills needed today and in the future.
The IDC MarketScape notes, “SAP SuccessFactors Recruiting helps recruiters maintain fluid and flexible organizational talent pipelines that retain and progressively match high-performing talent to where they are best fit within the evolving organization.” The report continues, “Overall, recruiters and talent acquisition teams find that SAP SuccessFactors’ recruiting and talent acquisition capabilities are feature rich, support dynamic and evolving compliance and sourcing needs, and support custom and AI-informed workflows and candidate progression.” SAP SuccessFactors solutions can enable organizations to accelerate hiring with AI-enabled talent acquisition capabilities, including AI-enhanced job descriptions, AI-assisted applicant screening, AI-recommended interview questions, AI-driven skills-based job recommendations, AI-assisted onboarding and offboarding, AI-assisted writing, and AI-driven interview summarization.
Adopting the right AI-enabled talent acquisition strategy is what puts innovative businesses ahead. Darussalam Assets, a large and diversified holding company in Brunei turned to SAP SuccessFactors solutions to transform HR’s impact on its business, increasing productivity and efficiency to over 30 subsidiaries across 14 industries. “With SAP Business AI technology embedded in SAP SuccessFactors solutions, we’ve seen significant benefits such as reducing our overall recruitment time from months to weeks. The AI features have streamlined processes for generating and updating job descriptions and creating competency-based interview questions, making our recruitment process more efficient and standardized,” shares Salehin Basir, human capital development manager at Darussalam Assets. The company has seen significant benefits, such as four-times more efficient hiring processes, a 75% reduction in recruitment time, and deeper insights into important HR metrics that improve data-driven decision-making and reduce bottlenecks.
Powering a skills-based, AI-driven talent strategy
With a talent landscape defined by continuous change, the future of hiring relies on taking a skills-based approach to identifying, securing, and growing the right talent. The World Economic Forum reports that 70% of organizations plan to hire for emerging, in-demand skills, while 51% intend to reskill or upskill existing employees to fill growing skills needs. Whether an organization is focused on developing talent from within or bringing in new capabilities to keep their business ahead, SAP SuccessFactors solutions can help talent teams stay agile, efficient, and aligned to business needs.
According to trusted HCM Industry Analyst Josh Bersin’s Emerging Trends in Talent Acquisition for 2025 factbook, talent acquisition leaders state a growing priority to implement skills throughout their talent functions and strategies—for both hiring and internal mobility. The factbook shares, “AI plays a key role in deploying skills in a scalable and sustainable way, particularly as in-demand and job-specific skills are constantly changing. It can help match skills to jobs, identify skill adjacencies, pinpoint where talent with specific skills is located, uncover learning opportunities, and more.”
Our latest HR trends research finds growing workforce confidence around the potential value of AI, with 70% of managers agreeing that using AI technology for skills-based decision-making would be somewhat or very valuable, and an overwhelming majority of employees (88%) feeling positively about skills-based decision-making. The IDC MarketScape highlights how SAP SuccessFactors users can quickly see value from implementing skills-based hiring strategies, noting: “Simplified application processes help candidates apply from any device and leverage AI to parse skills from their resumes to match those with the company’s evolving skills architecture and talent intelligence.”
Bringing these insights to life, Capgemini is a powerful example of how leading organizations are building skills-based talent strategies ready for the future. Capgemini, a global business and technology partner with 340,000 employees across more than 50 countries turned to SAP SuccessFactors solutions when looking for an HR infrastructure that would allow it to attract, retain, and grow market-leading skills. Capgemini built a skills engine to support the moments that matter across the employee lifecycle, including recruitment, onboarding, talent management, compensation and rewards, learning, and succession management. The company is implementing SAP SuccessFactors HCM to enable skills-based people management and deliver a highly engaging people experience.
Going beyond talent acquisition, SAP SuccessFactors solutions help align hiring to overall HR strategies, with connected, unified learning and talent solutions; a single skills foundation; AI-enabled talent intelligence; and advanced, cross-suite capabilities. The IDC MarketScape notes, “SAP SuccessFactors Recruiting is a natural extension of the SAP SuccessFactors environment that gives companies a fully integrated platform for insights-driven, end-to-end candidate and employee lifecycle management.” The assessment further notes, “Talent acquisition teams can benefit from deep continuous workforce planning insights that guide for and optimize the balance between internal mobility and external hiring for a higher efficacy in talent placement.”
As we look toward the future, organizations that embrace skills-based talent strategies and AI-driven talent acquisition will be best positioned to adapt, grow, and lead in an ever-changing world of work. Learn more about why we were named a Leader in the IDC MarketScape: Worldwide Talent Acquisition 2025 Vendor Assessment and discover more about SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding.
