A Specialist for SMBs

December 8, 2004 by admin

When you want the right software implemented the right way, you need to make sure you work with someone you can rely on. You need someone who can keep schedules and budgets on target during the cycle, and become a trusted resource after. You need someone with experience. You need a specialist.

Enterprise Specialist Group (ESG), a division of CD Group and a new SAP distribution partner for mySAP All-in-One solutions, is the answer. With 12 years’ experience across a range of industries on the SMB market and 250 ERP implementations under its belt, ESG is a specialist at cutting through implementation cost and complexity – and maximizing solutions to deliver real business results.
“We understand the uniqueness of the small to midsize business owner,” says Vice President of CD Group, Inc. David Dodson. “They have many limitations from a cost and resource standpoint, yet they deserve the best software that’s on the market today. We’ve worked very successfully with these companies to deliver tier 1 solutions within the restricted cost and resource environment of an SMB.”
To do so, ESG delivers mySAP All-in-One solutions for a fixed cost and timeline. Focusing on SMBs within the consumer packaged goods (CPG) and manufacturing industries, ESG will work within the region it’s served for over a decade – the Southern and Central United States, including Alabama, Arkansas, Florida, Louisiana, Mississippi, Tennessee, Texas and its home state of Georgia – combining extensive SMB experience with a keen understanding of local needs.

Speeding return on investment

mySAP All-in-One is a prepackaged, industry-specific solution. Built-in content, tools and methodologies make for a more cost-effective, turnkey implementation. There’s no need to piece together hard-to-integrate solutions or to customize rigid applications. This out-of-the-box functionality speeds time-to-benefit and streamlines and automates key business processes. To ensure customers get the most from their solution, ESG works with each customer to prioritize needs, identify pain points and target areas that will deliver the most positive business impact.
According to Dodson, reducing the cost of doing business across the board is always a priority for SMBs. “SMBs are always looking for better ways to manage inventory, streamline order processing and speed the accounts receivable cycle,” Dodson says. “At the same time, they’re looking to eliminate manual processes across payroll and HR functions, keep track of shop floor operations and make manufacturing processes more efficient,” he continues.
“Prepackaged and tailored to meet the unique needs of specific industries, mySAP All-in-One solutions can automate these critical business processes quickly. With mySAP All-in-One, SMBs can leverage a robust microvertical solution that’s based on best practices for the CPG and manufacturing industries.”
As an example, Dodson says his company helped one SMB decrease order processing by half and increase visibility into employee overtime trends to keep costs in line with budget. Another saved by standardizing and streamlining key processes, such as inventory tracking. Yet another gained more control over costs with increased productivity across all departments and more timely reporting.
But optimizing the mySAP All-in-One solution over time is really where ESG’s SMB experience will come into play. “Smaller companies want to leverage software in the best possible way to increase their return on investment,” Dodson says. “So, beyond initial implementation, we work with SMBs to adapt the solution over time. It’s an ongoing conversation with customers that enables them to maximize their software investment.”

Stability amidst growth

Whether it’s a start-up company that needs to be poised for fast growth or a midsize company that needs to be ready for a strategic move to get ahead, SMBs must be prepared to capitalize on the benefits that growth can bring.
“SMBs can’t be limited by inflexible software,” says Dodson. “Whether they want to acquire another company, add another facility or warehouse, or expand their product line or services, they need flexible software that won’t hinder their growth.” Having helped many of its 250 customers negotiate the growth curve, ESG consultants will now leverage mySAP All-in-One solutions to help customers take advantage of growth opportunities as they occur.
“mySAP All-in-One solutions are built for growth. They’re scaleable, which means you invest once, and the solution grows with you. So, SMBs get the performance they need to grow their business quickly and profitably. They can move forward, with virtually no limitations.”

With the ESG-SAP partnership, SMBs can move into the future confidently, depending upon two stable companies who have been and will be there over the long haul.
“From the beginning, we intended to build a company that offered customers the benefit of a long-term relationship,” says Dodson. “We’ve created a very loyal base of customers that we’ve worked with for the last 12 years because of the trust they have in us.”
In fact, more than 70 percent of all customers engage the company for further services – a testament to ESG’s success in understanding the unique needs of SMBs.
Dodson says stability was also one of the reasons that ESG was drawn to SAP. “We chose to partner with SAP because they are a long-term, reliable market leader,” he continues. “Their longevity on the market fits perfectly with the kind of company we are and where we’re going in the future.”
To learn more about Enterprise Specialist Group, link to www.enterprisespecialistgroup.com/
For more about mySAP All-in-One solutions, link to www.sap.com/solutions/smb/allinone/index.aspx

Derek Davis

Derek Davis

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