Speakers from the Panel Discussion


Global business software leader SAP, hosted a non-profit and
non-Governmental (NPOs/NGOs) summit yesterday at the Hyatt Hotel
in Rosebank Johannesburg. The summit was convened to showcase the benefit of the
SAP Business One solution
and also to highlight the global
software giant’s corporate social responsibility policy as well
as the software donation programme for non-profits. Attendees
included managing directors, partners and operational managers
of leading organisations from across South Africa.

Many NPOs and NGOs face a myriad of challenges including developing effective business strategy, financial management, inadequate facilities, marketing and fundraising, information management, human resources and collaboration. SAP’s

Business One solution
addresses many of these challenges as well as reducing operational costs. Amongst others, the benefits include improved efficiency and the ability to drive financial management in a more transparent manner.

Pankaj Pema, Head of
SAP Business One
in Africa, comments, “SAP and its partners, like many other organisations have a responsibility to create an
enabling environment for all businesses irrespective of size. Our objective today was to showcase to leaders in the Non-profit sector that SAP solutions such as

Business One
are for all companies irrespective of size or

SAP, is committed to initiatives that work towards a sustainable world in which transparency and integrity are the building blocks of its foundation. “We believe that SAP
technology is an enabler to helping NPOs run even better and
helping them address industry challenges related to their
operation and management functions” continues Pema.

The packed audience heard testimony about the benefits of the
SAP Business One solution
from illustrious organisations
such as the Nelson Mandela Centre of Memory, The Desmond Tutu HIV Foundation, Zambia centre for accounting studies, the

James 1:27 Trust
and the CIDA ICT academy. Speakers highlighted the ability to drive innovation, decentralised budget management, paperless audits and overall improvements in efficiency as some of the key benefits realised.

Sunil Geness, Corporate Affairs Executive for
SAP Africa
highlighted SAP’s corporate social responsibility policy which
has as its key pillars education and entrepreneurship whilst
promoting economic and social equality in communities. He added
that SAP’s software donation programme for non-profit
organisations is delivered in collaboration with Sangotech, in
South Africa, Botswana and Kenya. Currently the donation
programme offers Xcelsius Engage


Business Objects

BI On-Demand
, and SAP Streamwork Professional


“SAP continues to donate award-winning technology to more than 715 non-profit organizations around the world. Our solutions enable organizations to run better – improving performance, streamlining operations, and achieving business goals. By providing our solutions, and assistance to the non-profit organisations, we are enabling them to become more efficient, deliver more services, and ultimately helping the world run better” adds Geness.

Delegates at the summit received the SAP software commercial and donation offerings enthusiastically with a large number making enquiries for adoption on the side-lines of the summit.

For more information, visit the SAP Newsroom.

Name: Jill Thorne
Title: General Manager, Desmond Tutu HIV Foundation and Centre

Thorne worked for Caltex Oil South Africa during the 1990s and participated in its international Strategic Analyst’s training programme in 1997.

Thorne has been the General Manager at the Desmond Tutu HIV
Foundation and Centre since 2006. During this period, the
Desmond Tutu HIV Foundation grew from an annual revenue of
approximately R7 million to approximately R50 million. Thorne
spearheaded the development of the administrative component that
supported and managed this growth, and due to a large proportion
of DTHF’s funding being foreign, has needed to manage these
financial resources in a volatile rand exchange rate
environment. Thorne’s current focus is on strategic systems
analysis leading to institutional administrative and support
service solutions and their deployment within the organisation.

Business Profile: The Desmond Tutu HIV Foundation (DTHF)

The Desmond Tutu HIV Foundation (DTHF) developed from the HIV Research Unit at New Somerset Hospital in the early 1990s. The Unit was acclaimed as one of the first public clinics to offer antiretroviral therapy to those living with HIV. In January 2004, Professor Robin Wood and Associate Professor Linda-Gail Bekker registered the Desmond Tutu HIV Foundation as a Section 21 non-profit organisation and established the head office at the Faculty of Health Sciences, University of Cape Town.

Supported by Emeritus Archbishop Desmond and Mrs Leah Tutu,
the Foundation’s activities include HIV prevention, treatment
and training, as well as tuberculosis screening and management
among some of the most vulnerable communities of the Western
Cape. The work is underpinned by innovative academic research
undertaken by the Desmond Tutu HIV Centre (DTHC). The Centre,
based at the University of Cape Town’s Institute of Infectious
Disease and Molecular Medicine, operates symbiotically with the
Foundation’s local field sites in the Nyanga area of Cape Town
and Masiphumelele, Noordhoek.

The Desmond Tutu HIV Foundation and the Desmond Tutu HIV
Centre are integrated at the operational level, but they remain
separate entities with separate governance structures and
funding streams. DTHC projects are not governed by or
accountable to the DTHF’s board of directors.

Pairing community-driven development and internationally
acclaimed research, the DTHF envisions a brighter future where
HIV is manageable and its presence diminished in South Africa’s

Name: Robert
Title: CEO, James
1:27 Trust

The Trust, founded in November 2004, was created in response to
the plight of children at risk. South Africa, like the rest of
sub-Saharan Africa, is at present in the full brunt of an HIV
and AIDS epidemic. South Africa, with one in nine of the adult
population HIV positive, and with 5.6 million people living with
HIV out of a total population of 47 million, makes it a country
with a serious problem. A consequence of which is that it has
1.5 million maternal orphans. As a result, the Trust, located at
the Innovation Hub, in Pretoria, is committed to a social
innovation project in which it is creating a platform that
includes business information management systems and business
intelligence tools, in order to scale present levels of care.

Its intention is to work towards enabling existing care-based
organisations to double and redouble present levels of care from
15% to a target of 60%. In order to do this, it is advocating a
“Virtual Adoption” model, in which the global village is
mobilised to share responsibility with the local village in
responding to the care of children at risk. In this regard, the
African idiom that it takes a village to raise a child is given
new intent. “Virtual adoption” is based on virtual cyber
teams/clusters being matched through community-based
organisations with vulnerable childcare units/families. The
virtual teams, following a menu-driven set of options, sponsor
specific services and needs in a designated and secure manner.
The objective is for there to be no direct contact allowed
between the sponsors and the children. The narratives and
regular reporting on the progress of the children are posted on
an electronic one-way window, allowing for sufficient emotional
information without compromising the safety and identity of the
children. We believe this to be a sustainable model for the
future. While the South African Diaspora, as well as the
anti-apartheid networks, offer valuable sources of international
recruitment, South Africans themselves within the country need
to be recruited. The Trust believes that traditional CSI needs
to migrate to a social capital model in which employees,
customers, clients and shareholders are mobilised.

In order to manage this innovative concept, the Trust has
built what is referred to as the James 1:27 Care Platform. The
IT platform consists of SAP Business One an Enterprise Resource
Planning systems; PTC Windchill, a product life cycle management
system; the James Remote Terminal, consisting at present of a
mobile technology; as well as talent management software,
including a monitoring and evaluation system, which is still
being developed. To date, the James 1:27 Care Platform has been
implemented at one of the pilot community-based partners, which
has migrated from a traditional financial management system to
SAP Business One and from Microsoft Excel to PTC Windchill.

What this means is that we have within our grasp major social
innovation in which children at risk can be reached on a large
scale. The care of children within family-based care units and
the use of a child status index to determine vulnerability, as
well as the implementation of holistic child development within
a childcare plan and care cycle, is a major contribution to
internationally accepted good practice.

SAP Partner: Xtendbi

Biographical profile:

Botha is at present the CEO of the James 1:27 Trust, a social
enterprise, located at the Innovation Hub, in Pretoria. Botha
has been a career diplomat with 18 years’ experience in
international relations. Botha has served as a South African
diplomat to Mauritius and France. He has worked in both
bilateral and multilateral relations and has, for several years,
served as a diplomatic trainer at the Department of
International Relations and Co-operation’s Diplomatic Academy.
Botha and his wife, Gail, have also served as associate pastors
at Hatfield Christian Church. Botha completed undergraduate
studies at Rhodes University and has completed a Master of Arts
in the subject Social Behaviour Studies in HIV and AIDS at the
University of South Africa (UNISA). In addition, he has
completed courses in Conflict Resolution with the Centre for
Conflict Resolution, and has done a Training Programme at the
United Nations Leadership Academy, in Jordan. He has also
completed an Advanced Training Programme in Multilateral
Negotiations and Conference Diplomacy with the United Nations
Institute for Training and Research (UNITAR), and has
participated as a trainer with UNITAR in training programmes for
southern African diplomats and ambassadors. Botha is at present,
through the James 1:27 Trust, busy building at the Innovation
Hub, in Pretoria, a Management System for Orphans and Vulnerable
Children. Botha has also just recently completed a certificate
programme in social entrepreneurship at the Gordon Institute of
Business Studies (GIBS).

In terms of life purpose, Botha is committed to social
justice through the development of an integrated approach to
promoting innovation, entrepreneurship and enterprise

Name:Egret C Lengwe
Title: Manager –
Research and Consultancy – Zambia Centre for Accountancy Studies

Lengwe is one of the top senior managers at Zambia Centre for
Accountancy Studies (ZCAS). He heads the Research and
Consultancy Department. He is a Fellow member of the Association
of Certified Chartered Accountants (FCCA) and Fellow member of
the Zambia Institute of Chartered Accountants (FZICA). He
further holds an International Diploma in Project Management
(IDPM), a Diploma in Accountancy, a Master of Science in
Strategic Management (MSc), and is currently pursuing a
Doctorate of Business Administration (DBA). He has also been
trained in SAP Business Solution 1. He has 23 years’ of industrial experience, 13 of which as a civil servant in the Office of the Auditor-General up to Director Level, and 10 at
ZCAS now. His exposure cuts across various disciplines, such as auditing and audit management, investigations, accounting and
financial management, strategic management, project management
and ICT. He has been involved in publicdiscussions, providing advisory services and making presentations at various local and international fora to a cross-section of clients in public, private and NGO circles. In public life, Lengwe has been involved in various charity projects at church and in schools. He chairs two committees on audit and risk management and is a
member of various committees. Lengwe is married with three sons and two daughters.

Business profile:
Zambia Centre for Accountancy Studies (ZCAS)

The Zambia Centre for Accountancy Studies (ZCAS) is a leading
provider of tuition in business and information technology
courses in the southern African region. Established by an act of
parliament No. 1 of 1989, the Centre has a mission to promote
research and advancement of learning in accountancy, finance,
marketing, banking, business administration, information
technology and any other related studies in the region.

ZCAS has acquired international recognition for the quality
of tuition it provides. It has produced consistently high
examination pass rates and currently boasts of carrying the
prestigious ACCA Platinum status.

SAP Partner: 4Most Systems Africa

Name: Bushy PA Mphahlele
Title: Chief
Financial Officer, Nelson Mandela Foundation

Business Profile:
Nelson Mandela Centre of Memory

The Nelson Mandela Centre of Memory delivers the core work of
the Nelson Mandela Foundation. The Foundation is a
not-for-profit organisation established in 1999 to support its
founder’s ongoing engagement in worthy causes on his retirement
as president of South Africa. The Foundation is registered as a
trust, with its board of trustees comprising prominent South
Africans selected by the founder. The Centre of Memory was
inaugurated by Nelson Mandela on 21 September 2004, and endorsed
as the core work of the Foundation in 2006. The Centre focuses
on three areas of work: the Life and Times of Nelson Mandela,
Dialogue for Social Justice and Nelson Mandela International
Day. The Centre works closely with its sister organisations, the
Nelson Mandela Children’s Fund and The Mandela Rhodes
Foundation. It co-ordinates its activities with those of other
institutions that have a stake in its founder’s legacy,
including the 46664 Campaign, the Nelson Mandela Institute for
Education and Rural Development, the Nelson Mandela Children’s
Hospital, the Nelson Mandela Museum and the Robben Island
Museum. The Centre focuses on three areas of work, including the
Life and Times of Nelson Mandela: Memory resources documenting
the life and times of Nelson Mandela are to be found in an
extraordinary range of locations, both within South Africa and
internationally. These resources are embedded in various legal
and other jurisdictions.

The Centre of Memory:

Locates, documents and promotes the preservation of these
scattered resources
* Collects and curates Mandela’s personal archive
* Promotes public access to these resources
* Facilitates research by individuals and institutions
* Utilises an array of information-delivery platforms to make
information available to global and local audiences

Dialogue for Justice:

Dialogue is fundamental to the legacy of Nelson Mandela and
to South Africa’s transition from apartheid to democracy.
Dialogue is at once a vital instrument for addressing critical
social issues and the most effective vehicle for sharing memory,
for growing it, and for engaging it in the promotion of justice.

The Centre of Memory:

* Provides dialogical platforms for all its memory work
* Undertakes research and initiates advocacy on critical social
issues impacting on its mandate
* Hosts or convenes dialogue processes
* Promotes co-ordination, resource-sharing and collaboration
between memory institutions
* Disseminates the results and lessons learned from dialogue

Nelson Mandela International Day:

If the legacy of Nelson Mandela’s life and work is to be
dynamic, it must be “owned” by current and future generations.
It must be accessible to everyone, and applied in constantly
changing contexts of time and place. The Mandela Day campaign
was inaugurated as such a vehicle to achieve this. Its objective
is to inspire individuals to take action to help change the
world for the better, and in doing so, build a global movement
for good. Ultimately, it seeks to empower communities
everywhere. The campaign’s slogan is: “Take Action; Inspire
Change; Make Every Day a Mandela Day.” Individuals and
organisations are free to participate in Mandela Day as they
wish. We do, however, urge them to find inspiration for their
contribution in the legacy of Nelson Mandela and to adhere to
the ethical framework of “service to one’s fellow human”.

Brief Resume:
Bushy PA Mphahlele

Academic qualifications:
* Bachelor of Commerce
* Current Studies – CIMA student

Employment Record: Training Contract (Articles)
Period: 1996 – 1999
Employer – ABD&T Chartered Accountants SA
Position – Trainee Accountant (Article Clerk)
Duties – General bookkeeping and execution of audit programmes.

Period: 1999 – 2001
Employer – Sithole AB&T CA (SA)
Position – Audit Manager
Duties – Managing the audit assignment from the planning stage
up to the reporting stage; financial statement preparation and
presentation to clients, budget performance and monitoring;
internal controls and risk assessment reviews and staff

Period: 2001 – 2004
Employer – Christian Children’s Fund
Position – National Finance Manager
Duties – Manage national office’s full financial and accounting
operations in accordance with CCF policies and procedures
(GAAP); prepare and submit monthly, quarterly and annual
financial reports to the National Director, Regional Finance
Specialist and Senior Accountant in Richmond [USA]; budget
monitoring on a monthly basis; management of funds disbursed to
the national office from other sources (grant/project
management); manage the implementation of e-Cedar Financials
system within the southern and Eastern Africa regions –

Period: 2001 – 2006
Employer – Christian Children’s Fund
Position – Regional Finance Manager – Africa
Duties – Reviewing and monitoring of the transactions going into
the general ledger for each national office within the region
before the trial balance can be finalised for the month; guide
and facilitate the effective use and management of financial
resources of the region; participate in the CCF international
finance network – over 45 countries.

Period: 2006 – 2007
Employer – Accenture
Position – Project Manager
Duties – Project planning, implementation and reporting –
various projects, including SARS – debt modernisation.

Period: 2007 – to date
Employer – Nelson Mandela Foundation
Position – Chief Financial Officer
Duties – To provide overall leadership and management of the
support function, by promoting financial sustainability,
accountability, reliability and accuracy of financial
information to be used by decision-makers and maximise the
utilisation of resources. Pioneered the transition from legacy
system to SAP Business one in 2009.

Name: Khulu Ntuli

Khulu Ntuli is the CIDA ICT Academy manager, which is one of the
schools of excellence at the CIDA City Campus.

Prior to being appointed as the Academy Manager, Ntuli has
worked in the ICT environment for about 15 years and has held
positions such as Incident Manager and Change Manager.

History of CIDA City Campus

CIDA (Community and Individual Development Association) City
Campus was established to provide higher education that was
designed to encourage human, economic and social development. In
the mid-1990s, CIDA’s founders, Taddy Blecher and Richard Pycke,
ran projects in township schools to upgrade levels of education.
Pass rates increased dramatically and this created the impetus
for starting an African tertiary institution. The founders had
found that high school students, with great effort, would pass
their final year, but had no prospects to further their
education and were stuck in a spiral of poverty with no money
for further education and little possibility of finding work.

CIDA and Monitor Company put together a think-tank to
conceptualise an attainable, innovative educational model and
the result was the formation of CIDA City Campus in January
2000. The model that was developed to facilitate wider access to
tertiary education for learners was CIDA City Campus’ low-cost,
high-quality educational model.

Central to the implementation of the educational model was
the role of donors, given that CIDA, as a private non-profit
entity, receives no government funding. CIDA was and continues
to be funded mainly by leading visionary local South African
corporations and individuals and international donors who have
chosen to partner with CIDA to build this dream of a new destiny
for southern Africa through meaningful higher education.

Who we are

CIDA City Campus provides higher education designed to
encourage human, economic and social development. CIDA aims to
transform its students into leaders of their communities who
will help advance the socio-economic transformation of the
country and the broader region. Thus, CIDA is positioned to
offer wider access to higher education to students who are
historically disadvantaged at a low cost to them. Students at
CIDA receive tuition scholarships and the educational experience
helps them realise their personal, academic and financial

CIDA’s current offering of one degree with various schools of
excellence established to provide access to market-related
qualifications for students is considered distinctive and
value-adding. The institution has built in community development
and personal development programmes as well as work-based
learning programmes to prepare students for the world of work.
Significantly, CIDA has the potential to meet higher education
policy initiatives, such as community engagement and service
through its product offering.

* SAP Partner: Sizwe Ntsaluba Gobodo Systems

Name: David
David Barnard is the Executive Director of the
Southern African NGO Network
, based in Johannesburg, South Africa.

Barnard was previously the Manager of the Programme for
Development Research (PRODDER) at the Human Sciences Research
Council (HSRC) (1992-2000). He is a Founding Member of the
African Institute for Corporate Citizenship (AICC) and Advisory
Board Member of the African Press Organisation. In the recent
past, he served on the National e-Skills Council and the
Presidential National Commission on the Information Society for
Development (PNC-ISD).

Barnard has extensively published and presented on issues
relating to development and ICT in Africa. His areas of
expertise include the role of the international development and
funding community in southern Africa, the role of the NGO sector
in southern Africa, corporate citizenship and the involvement of
the corporate sector in development issues, and the contribution
of information and ICT in support of development processes.

Barnard holds BA and BA (Hons) degrees (both cum laude) from
the University of Stellenbosch, and has participated in
management training at Cranfield University (UK) and City
University of New York (USA).

Barnard is a member of the ONE Africa Policy Advisory Board.

Barnard completed the 250km Kalahari Augrabies Extreme Marathon
from 17 to 23 October 2010, the 250km Sahara Race from 2 to 8
October 2011, in Egypt, the 220km Namib Desert Challenge from 26
to 30 March 2012, in Namibia, and the 250km Gobi March from 10
to 16 June 2012, in China, as part of the annual SANGONeT “No
Pain No Gain” fundraising campaign (www.ngopulse.org/npng).

Organisational profile

SANGONeT is a dynamic civil society organisation with a
history closely linked to the social and political changes
experienced by South Africa during the past 25 years. SANGONeT
is one of very few NGOs in Africa involved in the field of
information communication technologies (ICTs). It is a very
unique organisation with a proud history and service delivery
track record, and continues to receive extensive local and
international recognition for its achievements.

SANGONeT’s vision is to be a strategic leadership
organisation influencing social transformation through ICTs – it
strives to contribute to a just, equitable and prosperous
southern African society, where the impact and contribution of
sustainable development programmes are supported by appropriate,
relevant and affordable ICT solutions.

SANGONeT’s mission is to support the effective use of ICTs in
southern African civil society organisations by providing
quality services and initiatives – it exists for the purpose of
facilitating access, sharing information, building capacity,
raising awareness, enhancing reach and impact, and linking
people and organisations through the use of ICTs in southern

SANGONeT celebrates its 25th anniversary in 2012, and all its
and interventions
continue to be shaped by the challenge of
strengthening the capacity of NGOs in finding long-term and
sustainable solutions in response to southern Africa’s
development problems.

Strategic interventions

During the past few years, SANGONeT has conceptualised and
implemented the following strategic interventions to enhance the
use of ICTs among South African NGOs.

NGO Pulse Portal – launched in October 2005, the portal
provides a gateway to the South African NGO sector and a media
platform for development news, commentary and debate. As the
most prominent NGO Web site in South Africa, NGO Pulse further
promotes communication and networking in the NGO and broader
civil society sector by providing a unique snapshot of the
sector’s daily activities and outputs. By the end of March 2012,
more than 2.6 million people had visited more than 14 million
pages on NGO Pulse. Furthermore, NGO Pulse has more than 10 000
registered users (people with the ability to upload and publish
information on the portal), while more than 37 000 people
subscribe to the weekly

NGO Pulse e-newsletter

Prodder NGO and Development Directory – a key component of
the NGO Pulse portal is Prodder, the most comprehensive and
verifiable source of directory information about NGOs and
development stakeholders in South Africa. Prodder also
celebrates its 25th anniversary in 2012, and a special directory
in print will be released on 24 October 2012 to coincide with
World Development Information Day (www.prodder.org.za).

NGO Pulse Premium Advertising Service – this is SANGONeT’s
newest offering to the NGO sector and anyone interested in
communicating with NGOs in South Africa. It integrates all
SANGONeT’s advertising and communication channels into a single
suite of services. Users have the option of “buying” space on
the NGO Pulse homepage for a specified period of time, linked to
SN Announce, and the use of SANGONeT’s social media channels, ie
Twitter and Facebook.

SANGONeT “ICTs for Civil Society” Conference – this annual
event, first held in March 2005, is the premier technology event
on the NGO calendar and presents NGOs with an important
opportunity to reflect on the challenges and opportunities
presented by ICTs in support of their work. The most recent
event was held from 1 to 3 November 2011, in Johannesburg,

SANGOTeCH – this online technology donation portal, launched
in December 2006, aims to assist NGOs by providing software and
hardware for very low or discounted fees in conjunction with ICT
donor partners, as well as by supporting NGOs to maximise their
ICT purchases and infrastructure. Since inception, this
initiative has resulted in savings of more than R100 million for
the NGO sector in South Africa (www.sangotech.org).
SANGONeT is also managing similar initiatives in support of the
NGO sectors in Botswana and Kenya.

Mobile Solutions for Small-Scale Farmers – funded by the Bill
and Melinda Gates Foundation, this four-year project aims to
increase the income and impact of small-scale farmers in Kenya
and Zambia through the introduction of various mobile phone

South African NGO Web Awards – first held in 2006, this
annual competition is run in conjunction with the SANGONeT
Conference and aims to raise awareness among NGOs about the
benefits of having a Web presence, stimulate interest in the
application of Web solutions and applications, and showcase best
practices in Web site creation and maintenance.

SANGONeT “No Pain No Gain” Campaign – this annual campaign
aims to raise awareness about the work of NGOs in South Africa,
as well as funding in support of SANGONeT’s various activities.
Against the background of SANGONeT’s 25th anniversary this year,
SANGONeT’s Executive Director, David Barnard, will run 750km
across three deserts on three continents in support of the 2012
campaign (www.ngopulse.org/npng).

The ongoing challenges facing SANGONeT include strengthening
its role and contribution through the relevance of its products
and services, customising its ICT services to the specific needs
of the NGO sector; improving its interaction, relationship and
response to the needs of current and potential NGO clients;
building relationships and partnerships with strategic role
players in the NGO, government and private sectors; and
providing leadership and guidance to NGOs as far as ICT issues
are concerned.

Refer to
for more information about SANGONeT’s

Editorial contacts

Ogilvy Public Relations

Mbali Zulu