The Digital Economy is connecting smart organisations in the same way as the’ Internet of Things’ is connecting smart devices, in Africa, local government is following suit.
In 2012, the East African Local Government Association (EALGA) drafted a Strategic Plan for 2013 – 20171. The fundamental goal: the integration of local governments across the region with the aim of improving the lives of citizens. There are a number of options available to achieve the Strategic Plan, but the one holding the most potential as a cost-effective and efficient solution is the adoption of a Shared Services model. In essence, a Shared Services Model allows for different departments – or, in this case, different local governments – to share fundamental administrative duties, efficient service delivery thereby amortising costs and allowing for greater information sharing.