Dimension Data is one of a select group of companies worldwide to be awarded its certification as a provider of application management and support (AMS) services to businesses on a global scale.
Dimension Data is already a Global Premium supplier of SAP’s Hana Enterprise Cloud and a new partner certified to deploy SAP’s public cloud offerings. Dimension Data’s Global Partner status for AMS further extends its commitment to partner with SAP, and bring long-term value to its clients.
Being certified to implement and manage multiple aspects of SAP’s offering to clients, including on-premises, public, private, or hybrid cloud options, Dimension Data is able to assist clients in a globally certified service framework to maximise the return on their SAP investments, wherever they operate and at whatever stage of their digital journey.
Says Marius Vermeulen, Director of Application Management Services at Dimension Data: “While we have been delivering AMS services to local and international clients for many years, SAP’s official endorsement will give existing and new clients the peace of mind that we meet their stringent best practice and skills standards – and can deliver these services locally and globally.”
Dimension Data’s certification follows a rigorous audit and due diligence of its support capabilities, processes, procedures, and people, as well as their ability to provide these services to clients across any industry, worldwide. Areas covered by this process include the Application Management Maturity Model, quality assurance, tools, training, industry vertical expertise, and expertise with SAP solutions. Moreover, once certification has been granted, partners will undergo an annual audit, thereby ensuring continued compliance with the strict conditions.
While the AMS certification confirms Dimension Data’s ongoing commitment to, and investment in, SAP and SAP clients, this is another step that demonstrates Dimension Data has the skills and expertise globally to bring the best SAP services to market.