WALLDORF — SAP SE (NYSE: SAP) today announced that for the fifth consecutive time, it has been named a Leader in the Gartner Magic Quadrant for Digital Commerce (2019).*
SAP was positioned highest for its ability to execute in the Leaders’ quadrant in the 2019 report.
According to Gartner’s definition, a digital commerce platform is the “core technology that is enabling customers to purchase goods and services through an interactive and self-service experience. The platform provides necessary information for customers to make their buy decisions, and uses rules and data to present fully priced orders for payment.”
The report goes on to state, “The platform must have out of the box (OOB) capability or the APIs to support a self-service, interactive commerce experience that includes: storefront, product catalog navigation, product pages, shopping cart, checkout, and customer account. The commerce product must support OOB, the ability to search for a product, add products to a cart, and fully price an order inclusive of product-level, customer-level, and order-level discounts or promotions. The commerce product must support interoperability with customer, product, content, and order functionality and data via APIs.” Digital commerce is key to great customer experiences in all industries and businesses.
“Digital commerce is only becoming more critical for brands in all industries to deliver an exceptional customer experience,” said Alex Atzberger, president of SAP Customer Experience. “From our perspective, our Leader position in the Magic Quadrant for Digital Commerce for the fifth consecutive time, coupled with the highest placement for our ability to execute this year, underscores our commitment to deliver trusted innovation to our customers every day.”
The SAP Commerce Cloud solution is part of the larger SAP Customer Experience portfolio, the SAP C/4HANA suite, which also includes the SAP Marketing Cloud, SAP Sales Cloud, SAP Service Cloud and SAP Customer Data Cloud solutions.
Stacey Hoskin, SAP, +1 (816) 429-6477, email@example.com, CT
SAP News Center press room; firstname.lastname@example.org
Jenny Radloff or Nikki Festa, PAN Communications, +1 (617) 502-4300, email@example.com, ET
*Gartner Magic Quadrant for Digital Commerce, Penny Gillespie, Christina Klock, Mike Lowndes, Sandy Shen, Jason Daigler, Yanna Dharmasthira, August 22, 2019.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2019 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.