Modern enterprises face the dual challenge of outperforming their competition while delivering consistently-positive customer experiences. Entire industries are upended overnight due to digital disruption. The…
Comply or Die: SA SMEs Face Fines of up to R300m for Poor Customer Data Management Processes
On 25 May this year, a new piece of legislation comes into effect in Europe that could have severe consequences for non-compliant South African businesses….
SMEs: Avoiding the Way of the Digital Dodo
Despite being a buzzword in today’s market, disruption is nothing new to the business world. A quick glance at the Fortune 500 is proof: of…
Partners, Cloud Key to SME Competitiveness
According to the World Economic Forum, SMEs contribute around 80% of the African continent’s employment, driving the creation of a new middle class and fuelling…