While the telco industry may have seen its traditional revenue streams decline further in 2018, thanks in part to the popularity of over-the-top (OTT) services…
Workforce Experiences to Match Customer Experiences: The Next Frontier for Telco Success
Since GSM was first demonstrated in Cape Town in 1993 and the first GSM networks launched the next year, the telco industry has fundamentally transformed…
Disrupt or be Disrupted: It’s do-or-die for African Telcos in 2018
No industry will remain undisrupted in 2018 and the years to come. But for African telco providers, who have feasted on near-uninterrupted subscriber and revenue…
Emerging Technologies: New Revenue Opportunities for African Telcos
Although Africa’s largest telco operators are generally showing growth in their customer bases, it is public knowledge that revenue growth has somewhat stalled to as…
The Top 4 Digital Transformation Priorities for African Telecoms Operators
After nearly two decades of uninhibited growth and profitability, African telecoms operators (telcos) are facing the converging forces of digital disruption. Some of the factors…
Telcos Must Become Digital Service Providers to Survive Ongoing Disruption, Changing Consumer Needs
Since the first mobile networks were established in Africa in the 1990s, mobile network operators have experienced exponential growth to become some of the largest…