As the effects of the Fourth Industrial Revolution begin to be felt across business, there are hopes that AI can provide the means to support…
Implementing the Right Technology – Closing the Gaps that ‘Bleed’ Hospitals of their Profits
One of the biggest challenges faced by the healthcare industry is maintaining the financial stability of hospitals and clinics, which means closing the gaps that…
Conversational AI Aims for Great Employee Experiences
The humble chatbot can have a much bigger role to play in business operations as it gets smarter and more integrated. Omer Biran, head of…
Revolutionary Technologies Will Drive African Prosperity – This is Why
Right now, we’re at a tipping point in Africa’s development. We’re hurtling headlong into the Fourth Industrial Revolution (4IR), which has the potential to turbocharge…
How To Prepare Your Business to Benefit from AI
If data is the new oil, artificial intelligence (AI) can arguably be its best drill, able to uncover insights and mine real business value from…
SAP TechEd Sneak Preview: Q&A with SAP CTO Juergen Mueller
With SAP TechEd season upon us in a few weeks, I reached out to Juergen Mueller, member of the Executive Board and chief technology officer…
SAP TechEd in 2019: How to Make the Intelligent Enterprise Real
SAP TechEd registration just kicked off for the 2019 event, and this year’s conference is a true innovation movement, where technology leaders will learn how…
Robots Are (Maybe) Not Coming For You
The fears of technology stealing jobs are exaggerated, but that depends on your job, writes ARTHUR GOLDSTUCK As robots migrate from science fiction to the…
AI Driving Automation, Conversation, and Intelligence
Artificial intelligence (AI) continues to power advances in all areas of business: automating repetitive tasks, enabling higher-value insights, assisting users in their daily tasks. To…
Introducing the Recharged, Expanded SAP Service Cloud
Let’s face it: Customer service is at the core of the customer experience. Every customer service interaction is a moment of truth that puts your…
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