Artificial intelligence (AI) and machine learning will soon be everywhere, and we will learn to love them for all the right reasons. That is my…
2020 Predictions for Procurement, Supply Chain, Business, and More
As we turn the corner to a new decade, businesses are looking for ways to address ever-increasing customer expectations: high-quality products and services delivered on…
How Retail Can Lead the Wellness Economy
Wellness was once a niche concept. Now, it’s gone mainstream – we’re busy, stressed, and sleep deprived. Wellness, generally accepted to mean holistic physical and…
How to Revive the Mall Experience for the Digital Generation
Shopping malls must provide better experiences to re-purpose their existence. Connecting operational data (O-data) and experience data (X-data) could do the trick. Some shopping malls…
Stopping the Dirt
As the effects of the Fourth Industrial Revolution begin to be felt across business, there are hopes that AI can provide the means to support…
Implementing the Right Technology – Closing the Gaps that ‘Bleed’ Hospitals of their Profits
One of the biggest challenges faced by the healthcare industry is maintaining the financial stability of hospitals and clinics, which means closing the gaps that…
Conversational AI Aims for Great Employee Experiences
The humble chatbot can have a much bigger role to play in business operations as it gets smarter and more integrated. Omer Biran, head of…
Revolutionary Technologies Will Drive African Prosperity – This is Why
Right now, we’re at a tipping point in Africa’s development. We’re hurtling headlong into the Fourth Industrial Revolution (4IR), which has the potential to turbocharge…
How To Prepare Your Business to Benefit from AI
If data is the new oil, artificial intelligence (AI) can arguably be its best drill, able to uncover insights and mine real business value from…
SAP TechEd Sneak Preview: Q&A with SAP CTO Juergen Mueller
With SAP TechEd season upon us in a few weeks, I reached out to Juergen Mueller, member of the Executive Board and chief technology officer…
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