Employees who are highly engaged are a potent lever of competitive advantage. Ensuring they have the right skills is critical, but the journey starts with…
Remote Working is the Future. Are SA Enterprises Ready?
As the Experience Economy gathers pace, organisations will place increasing focus on engineering the best experiences not only for its customers and partners but its…
Will You Be a Winner In The Experience Economy, Or A Once-Great Business That Fails?
In today’s Experience Economy, organisations can no longer consider it ‘job done’ when a sale closes, or a project is implemented. Staying ahead of competitors…
SAP TechEd in 2019: How to Make the Intelligent Enterprise Real
SAP TechEd registration just kicked off for the 2019 event, and this year’s conference is a true innovation movement, where technology leaders will learn how…
High-stakes Experience Economy is Here to Stay
The experience economy is here to stay – and the ability to embrace it could spell the difference between success and failure for companies. Enterprise…
SAP Centres 2019 Strategy on Predictive Customer Support
Going forward SAP plans to predict customer support questions, roll out the relevant solution for on-premises environments and automatically solve the problem in cloud environments….
Intelligent Enterprise is All About the Experience
We are living the experience economy – it is happening to all of us in the workplace or at home. “Experience matters,” says Cathy Smith,…
Saphila 2019 to Provide Platform for Crucial Discussions around Intelligent Enterprise and the Experience Economy
Global experts join SAP partners, end-users and customers for two-day conference aimed at knowledge-sharing and innovation. Hundreds of delegates from Africa’s leading organisations will join…
Intelligent Enterprises Make the Experience Economy Click with Consumers
Today’s consumers are more informed than ever about their purchasing decisions. They are constantly connected, constantly searching for information, constantly sharing their brand experiences on…
SAP CEO Bill McDermott at SAPPHIRE NOW: Seize Our Destiny to Win in the Experience Economy
From the moment SAP CEO Bill McDermott bounded on stage to kick off this year’s SAPPHIRE NOW and ASUG Annual Conference in Orlando, Florida, he…
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