It’s no secret that “experience” is the new focus for many organizations – whether it is the experience of their customers or their own employees….
What Consumers Expect from Holiday Shopping in 2020
South Africa’s retail sector is under pressure as the global pandemic and associated lockdowns hit consumers’ pockets. With the key holiday shopping season only weeks…
Massdiscounters Enables Omnichannel Model with SAP
With changing customer aspirations forcing retailers to quickly adapt their value propositions; improve convenience; and deliver true omnichannel customer experiences; retailers are seeking technology partners…
Returns in Omnichannel Retail
Retro products are the height of fashion, and omnichannel retailer Manufactum is right on trend. Despite offering a vast range of traditional-style goods, it has…
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