Massmart’s shareholders and customers have good reason to celebrate yet another success with the facilities management team involved in achieving the 2021 SAFMA Award for…
DGB Powers Sales Success with New SAP Solution
In the highly competitive wine industry, producing great-tasting wines is not enough to ensure success. Without a super-charged sales team, even the best vintage runs…
SAP Study Unveils Expected Shopping Habits as Recovery Rolls Out
Baby Boomers and Gen Xers are more likely to abandon some of their new online shopping behaviors and return to bricks and mortar than their…
How to Stay Competitive as COVID-19 Alters the Future of Fashion Retail
Rapidly changing market conditions show businesses no mercy. Companies are either prepared with the right solution or are not ready at all – and fashion…
What Consumers Expect from Holiday Shopping in 2020
South Africa’s retail sector is under pressure as the global pandemic and associated lockdowns hit consumers’ pockets. With the key holiday shopping season only weeks…
How Text Book Center Took The Leap Forward: A Use Case
Text Book Centre (TBC) reinvented their business with SAP on Google Cloud by Incentro and Soft Consult The case summary No industry has been untouched…
A Look Inside Game’s New Concept Store – With Self-Checkout Counters
Retailer Game has announced its new future-ready concept store at the Mall of Africa in Midrand, Johannesburg. The new store is part of Game’s overall…
Independent Research Firm Names SAP a Leader in Retail Planning
WALLDORF — SAP SE (NYSE: SAP) today announced that it has been named a leader in “The Forrester Wave™: Retail Planning, Q1 2020.” Forrester Research…
Consumers Say Customer Support Is Most “Defining Moment” in Customer Experience, SAP Survey Reports
WALLDORF — Some 85 percent of consumers polled rated outstanding customer support as most important when shopping a brand, according to a survey by Qualtrics,…
Customers Who Feel Understood Shop More, Complain Less
By measuring customer experiences and understanding emotions, one Brazilian retailer is beating large competitors and maintaining brand relevance. If you’ve ever spent time in Rio,…
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