Hyper-personalisation focuses on tailoring marketing to individual customers, with a particular emphasis on customer-centric and data-driven marketing. Click here to download the S&P Global Market…
How to Measure and Improve your Digital Maturity for Online Sales Success
Is a website really a ‘digital experience’? South African retailers are in a rush to capitalise on the growing volume of South African consumers opting…
Augmented Reality Boosts Online Shopping Sales up to 200%
For shoppers who’ve yearned for an immersive, personalized experience that’s open 24/7, mobile augmented reality (AR) technology is the real-time deal of the next era….
Winning Hearts, Minds and Market Share – Four Key Focus Areas for African Retailers
Technology has transformed every aspect of our personal and professional lives, and has left no sector of the economy untouched. In the highly competitive retail…
Dis-Chem Spends Big on IT, Buys R88m SAP Licences
Pharmacy retail giant Dis-Chem has spent hundreds of millions of rands on information technology, including R88 million on SAP software licences. This emerged this morning when the…
Massmart’s Approach to Digitising its Facility and Asset Management Practices Secures them the Prestigious 2021 SAFMA Award for Technology
Massmart’s shareholders and customers have good reason to celebrate yet another success with the facilities management team involved in achieving the 2021 SAFMA Award for…
DGB Powers Sales Success with New SAP Solution
In the highly competitive wine industry, producing great-tasting wines is not enough to ensure success. Without a super-charged sales team, even the best vintage runs…
SAP Study Unveils Expected Shopping Habits as Recovery Rolls Out
Baby Boomers and Gen Xers are more likely to abandon some of their new online shopping behaviors and return to bricks and mortar than their…
How to Stay Competitive as COVID-19 Alters the Future of Fashion Retail
Rapidly changing market conditions show businesses no mercy. Companies are either prepared with the right solution or are not ready at all – and fashion…
What Consumers Expect from Holiday Shopping in 2020
South Africa’s retail sector is under pressure as the global pandemic and associated lockdowns hit consumers’ pockets. With the key holiday shopping season only weeks…
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